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Jim Ellis Cadillac

Atlanta, GA

4.1
382 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 382 reviews

April 19, 2022

Professionalism at its finest! This is a great team at Jim Ellis Cadillac. Ask for Johnny and he will undoubtedly work his hardest to help get you into your next ride! More

by respicio.karmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Mario, Jay.
Jun 03, 2022 -

Jim Ellis Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

April 18, 2022

Noah took great care of me and my car! I’m thankful for Jason’s leadership as well. More

by treyboatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah and Jason
Jun 03, 2022 -

Jim Ellis Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

Techs immediately diagnosed problem and addressed the problem within an hour. I didn’t have to leave and return at a later date. More

by NYASANTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations!

April 18, 2022

Absolutely satisfied with this service and place . They even got me a better deal on my auto body issue More

by ALYSSABOGLIN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
Jun 03, 2022 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2022

David Patel is an excellent service representative. Extremely attentive & professional. He made sure that all my needs were met. More

by NOMARP4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Patel
Jun 03, 2022 -

Jim Ellis Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 16, 2022

I find the mechanics assigned to repair my CT4 isn’t very knowledgeable with this type of vehicle. My reason for this statement is necessary since Jim Ellis kept my car for 8 days after ordering parts just More

by LGILBERT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noah and Dylan
May 19, 2022 -

Jim Ellis Cadillac responded

Thank you for taking the time to leave us your feedback regarding your experience. We'd like to look into this situation to better assist you. Please give us a call at 770-243-5680 and ask for our Service Manager, Jason Blanchard, at your earliest convenience.

April 16, 2022

Wonderful experience. I often have an aversion to the car buying process. Would typically rather have my teeth drilled. Not so with the team at Jim Ellis. They were seamle More

by nataliestrater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nadobny, Jay Burnett, David Patel, Jason Stong
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hello, we really appreciate your feedback! We look forward to your next visit! Take care!

April 16, 2022

Great overall experience. Attentive & professional staff all around. New building was a nice touch. Will be a repeat customer. More

by Tammyanddon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 03, 2022 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 16, 2022

Jim Ellis salesperson and the business department were all excellent. They made my car buying experience very pleasant and stress free. My salesperson, Jake, made the final selection of my new car effortl More

by jprice112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Jake Bugrovsky and Mario Allante Moreland
Jun 03, 2022 -

Jim Ellis Cadillac responded

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

April 15, 2022

Went in for a recall. Was told of a problem that I was not aware of. When I asked about another problem, the service person acknowledged he noticed it, but indicated it More

by m.ariza1967
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jun 03, 2022 -

Jim Ellis Cadillac responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. If you have any further questions or concerns you would like to discuss please call our Service Director, Jason Blanchard, directly at 678-259-0523. Again, thank you for your feedback and have a wonderful day.