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Jim Ellis Cadillac
Atlanta, GA
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 379 reviews
Verified Customer
April 16, 2022
Wonderful experience. I often have an aversion to the car buying process. Would typically rather have my teeth drilled. Not so with the team at Jim Ellis. They were seamle I often have an aversion to the car buying process. Would typically rather have my teeth drilled. Not so with the team at Jim Ellis. They were seamlessly easy, friendly and fair. I highly recommend them for your next Cadillac. More
by nataliestrater
Employees Worked With
John Nadobny, Jay Burnett, David Patel, Jason Stong
April 16, 2022
Jim Ellis salesperson and the business department were all excellent. They made my car buying experience very pleasant and stress free. My salesperson, Jake, made the final selection of my new car effortl all excellent. They made my car buying experience very pleasant and stress free. My salesperson, Jake, made the final selection of my new car effortless. He patiently listened to what I was looking for and I wAs able to leave with my first new car in 23 years. More
by jprice112
Employees Worked With
Igor Jake Bugrovsky and Mario Allante Moreland
April 16, 2022
I find the mechanics assigned to repair my CT4 isn’t very knowledgeable with this type of vehicle. My reason for this statement is necessary since Jim Ellis kept my car for 8 days after ordering parts just knowledgeable with this type of vehicle. My reason for this statement is necessary since Jim Ellis kept my car for 8 days after ordering parts just to come to the conclusion nothing was wrong with it. I rented a car to go to work for 8 days since they were suppose to be replacing a a part. More
by LGILBERT17
Employees Worked With
Noah and Dylan
April 15, 2022
Went in for a recall. Was told of a problem that I was not aware of. When I asked about another problem, the service person acknowledged he noticed it, but indicated it Was told of a problem that I was not aware of. When I asked about another problem, the service person acknowledged he noticed it, but indicated it wasn’t looked at. As many staff that walked in/out of the lounge, it would be nice if they greeted their customers. More
by m.ariza1967
Employees Worked With
Don’t recall
