Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Cadillac

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.1
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
Contact Dealership

5880 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 379 reviews

April 30, 2022

great service people always, long appointments though. pleasant experience every time i go. comfortable waiting areas. More

by JMARTIN210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david and noah
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2022

Noah the service rep has great customer service to clients. Great to work with good communicator. More

by JJBARKER2730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 23, 2022

A little slow and not paying attention to detail! I had to make 2 trips and I live in Conyers! Gas is too high for that!! More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave who was very personable and accommodating
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us, and we apologize if we missed the mark during your visit. If you have any further questions or concerns please reach out to our Service Director, Jason Blanchard, directly at 678-259-0523.

April 23, 2022

Had appointment came early and was greeted with smiling faces ready to help me. My dream car was waiting for me and I got it. Jason was awesome and got me in and out in no time. I had a great experience wi More

by drobinsonddu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeline Hermes & Amber Anderson was sakes team. Jason Strong got me financed. Great experience and I felt like their mission was to only please me.
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

April 22, 2022

All salesmen were very helpful in completing this purchase. I had previously driven the Cadillac XT5 at another dealership so I knew what I wanted. Jim Ellis had exactly the colors I wanted on the sh More

by EDSANET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ahmad
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 22, 2022

Excellent service and David Patel did an outstanding job and hassle free service on my car. More

by Khushal_gurbaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Patel
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience!

April 19, 2022

Gr8 service at J E nice ppl keep you informed & up to date on diagnosis & fix it in Gr8 time! 5 ⭐️⭐️⭐️⭐️⭐️ More

by ZORN_TRAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi there! We're so happy we were able to help you out!

April 19, 2022

Professionalism at its finest! This is a great team at Jim Ellis Cadillac. Ask for Johnny and he will undoubtedly work his hardest to help get you into your next ride! More

by respicio.karmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Mario, Jay.
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

April 18, 2022

Techs immediately diagnosed problem and addressed the problem within an hour. I didn’t have to leave and return at a later date. More

by NYASANTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get names
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations!

April 18, 2022

Absolutely satisfied with this service and place . They even got me a better deal on my auto body issue More

by ALYSSABOGLIN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jun 03, 2022 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

1
...
35
36
37
38