Back

Jim Ellis Cadillac

Atlanta, GA

4.1
383 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
Contact Dealership

5880 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 383 reviews

May 09, 2022

Noah Rowe is the best service advisor I have ever had in over 50 years of having vehicles serviced at dealerships across the US. More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Jun 03, 2022 -

Jim Ellis Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience!

May 04, 2022

Ty did an excellent job of displaying the great features of the XT5, and he continues to be helpful when I have difficulty with a feature. More

by EDSANET
Recommend Dealer
Yes
Employees Worked With
Ty
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Cadillac.

May 04, 2022

It was a pleasure working with our salesperson at Jim Ellis Cadillac. No complaints at all. More

by brian_rener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma G
Jun 03, 2022 -

Jim Ellis Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out!

May 03, 2022

Jim Ellis customer service is 2nd to none. The team is professional and very knowledgeable on how to get it done the right way! More

by DL Reese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Strong
Jun 03, 2022 -

Jim Ellis Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Cadillac and we hope to see you again soon!

May 03, 2022

Amazing customer service! I was in and out in no time. David Patel was very professional and answered all of my questions. He went over and above to make sure that I was happy More

by Kellyhitt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Patel
Jun 03, 2022 -

Jim Ellis Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Friendly, clean environment, everyone recognizes you with a smile. Everyone has a since of urgency to take care of the customers. Wait time was minimal. More

by fmbzbatten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of their names.
Jun 03, 2022 -

Jim Ellis Cadillac responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 01, 2022

My car was at the dealership for a week, I spent about $2300 for a cue and a few bulbs for my headlights. The salesman,David, was Courteous and helpful He offered to get an Uber for me to get home. I noti More

by WILSON530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David patel
May 25, 2022 -

Jim Ellis Cadillac responded

Thank you for leaving us this invaluable feedback. We will pass this information along to our management team to better our processes moving forward.

May 01, 2022

The finance person was dishonest additional items were added to deal that was not asked for. . Sales was awesome. Vehicle was delievered on time. More

by errolfanderson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
May 19, 2022 -

Jim Ellis Cadillac responded

Errol, Thank you for taking the time to leave us this feedback regarding your experience. I have passed this information along to our management team to contact you as well as better our processes moving forward. Please give our General Sales Manager, Jay Burnett, a call at your earliest convenience to discuss this further. His direct line is 678-259-3776.

May 01, 2022

Excellent customer experience. Knowledgeable sales person no pressure sale. Worked with finance person and smooth purchase. More

by tylertt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Jamie and Jason
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Cadillac.

May 01, 2022

Great scheduling. Had a bad compressor installed but they brought me back and fixed it. More

by JDOUGLASBAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah, David, Jason.
Jun 03, 2022 -

Jim Ellis Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Cadillac.

...
35
...