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Jim Ellis Cadillac

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.1
384 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 384 reviews

June 17, 2022

Outstanding professional customer service ensured I was properly taken care of and had a ride waiting to get me back home More

by craig.youngblood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

Hi there! We're so happy we were able to help you out!

June 16, 2022

We were treated very professionally with no pressure, they will work with you. John N. was our sales agent. More

by premiumptllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Helms, Brent Kleen, John "DOBS" Nadobny
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful!

June 16, 2022

I located the vehicle I wanted in Jim Ellis inventory, so I bought a one way flight from Chicago, purchased the vehicle and drove 11 hours back home. My experience with the salesperson was great. However, I' More

by gunnyjb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akil Brewster
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

Thank you so much for taking the time to leave us this feedback. I have forwarded your information to our finance department to reach out and get this resolved for you.

June 14, 2022

Easy kept me informed on my service. Nice waiting area. Fair price for my services. More

by ehotrod66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

June 13, 2022

Dealer add on accessories of approximately $3000 were just a gimmick to raise their profit margin. Dealer failed to install locking wheel lugs, dealer doc fee had to be adjusted for correct family price, More

by beckysteveparker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Bugrovsky, Brent Kleen
Report | Print
Jun 13, 2022 -

Jim Ellis Cadillac responded

Steve, Thank you for this feedback regarding your most recent visit. We sincerely apologize that your experience was anything less than excellent. We will use this moving forward to better our processes.

June 12, 2022

Pleasant staff, very nice waiting lounge, very clean, and quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. More

by SABRINAMCBRIDE701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

June 11, 2022

I bought a new truck from Jim Ellis. . now I have my caddy. Always treated with the utmost respect. I’m a very satisfied customer. More

by JOHNODONNELLJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 10, 2022

Great people and great service very helpful with all my questions about my vehicle . Nice helpful people More

by amcdonald4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Le
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

The best of the best for sure Check it out nobody does it better trust me More

by jcmoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

June 09, 2022

Good service helpful no my problems and fixing good job I will recommend others people thank you More

by KHPATEL60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jun 29, 2022 -

Jim Ellis Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

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