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Jim Ellis Cadillac
Atlanta, GA
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 379 reviews
June 12, 2022
Pleasant staff, very nice waiting lounge, very clean, and quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. quality of service was good. I have no complaints and I will continue to have my vehicle serviced at Jim Ellis. More
by SABRINAMCBRIDE701
Verified CustomerEmployees Worked With
Noah Rowe
June 07, 2022
Absolutely no pressure. Blake was very kind understanding and patient. The best car buying experience I’ve ever had. I will not go anywhere else. Blake was very kind understanding and patient. The best car buying experience I’ve ever had. I will not go anywhere else. More
by Car lover
Employees Worked With
Blake Delacroix Kenya
June 02, 2022
I visited Jim Ellis to order a ‘22 Escalade back in December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. December, a follow up visit to swap out my emblems and now a follow up visit due to a headrest issue in the 2nd row. All experiences were impeccable. From Chuck Hayden in sales being there every step of the way and keeping me informed to Kathy the inventory manager being so prompt and helpful to Noah in service truly being the consummate professional, it truly doesn’t get better than this team who works together. I also had a great conversation while waiting for my service to complete with Lance Green, a new sales associate transferring from another location. It was great being able to share my experience with him since the time I have been a customer with Jim Ellis Cadillac. Truly appreciate you all, it feels great to be able to rave about this team as they deserve it! More
by fpassarelli
Employees Worked With
Chuck Hayden, Kathy Perkins, Lance Green, Noah Rowe
June 01, 2022
Jim Ellis dealership is on of the best I’ve seen. I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish I was visiting from MS and needed an oil change. I booked online and within one hour I had an appointment for the very next day. From start to finish your team was very professional. You all should take your team to Landed Cadillac and provide training on how to conduct business from start to finish. Job well done!!! More
by mauricefranklin81
Employees Worked With
Jason Blanchard, David Patel, Noah Rowe
