Jim Ellis Cadillac

In my opinion it’s over priced. I had to pay $49 for someone to install a car battery? And I was there for over 2 hrs. I had to pay $49 for someone to install a car battery? And I was there for over 2 hrs. More

I have new tires and am ready for a road trip. My car is spotless and I’m very pleased. My car is spotless and I’m very pleased. More

I walked into this dealership with a Credit Union pre-approved bank draft to make my purchase. I was told after negotiating with the sales team and confirming a price that they have a policy in plac pre-approved bank draft to make my purchase. I was told after negotiating with the sales team and confirming a price that they have a policy in place not to accept Credit Union bank drafts. I called my rep at the Credit Union and asked it they had heard of any such policies. She told me dealers like to play hard ball to push you into their financing options. Don't worry your rate is good we will refinance the purchase for you. In good faith we played this game with this dealer and was assured they would process all documentation in a timely manner to ensure we didn't lose our rate. Almost 45 days have gone by and I have not received my tag or registration information for my new car. After several attempts reaching out to my sales rep via text messages that were ignored and voicemail messages that were not returned. I finally demanded to speak to someone today because the feds raised the interest rates yesterday. I was told that they would send me another temporary tag because the title search process was not complete on my car. Now I am at risk of losing my low interest rate and the possibility of a higher rate because of slow processes. If you have a Credit Union pre-approved bank draft do not go to any of JIM ELLIS dealerships. Any transaction with them is going to cost you in the end! More

I have my car service at this location, overall good, they clean your car in and out side. Best service. they clean your car in and out side. Best service. More

Great staff offering uncompromising service! Made me stay an extra hour for oil change and meticulous delail before they would let me leave. The car was perfect when I left. Thanks to everyone!! Made me stay an extra hour for oil change and meticulous delail before they would let me leave. The car was perfect when I left. Thanks to everyone!! More

Great customer service and one of the only Cadillac dealerships we found in the area that actually offered fair pricing for a new vehicle. Highly recommend!! dealerships we found in the area that actually offered fair pricing for a new vehicle. Highly recommend!! More

The building has a clean, quite, and high end feel. Great sales and service staff. Great sales and service staff. More

Most accommodating dealership I’ve ever visited! Courteous help for a stranded Cadillac owner. Got me in and out without an appointment to remove a tree branch that had become wedged in engine well. Courteous help for a stranded Cadillac owner. Got me in and out without an appointment to remove a tree branch that had become wedged in engine well. Super professional staff! More

Customer service was wonderful service was fast as well. Order my parts and made a appointment to get an accessory put on as well Order my parts and made a appointment to get an accessory put on as well More

They took the time to do my service right and returned a spotlessly clean car! Thank you! spotlessly clean car! Thank you! More