Jim Ellis Cadillac

Very professional! Great customer service!! I’m extremely happy with my experience with Jim Ellis Cadillac!!!! Great customer service!! I’m extremely happy with my experience with Jim Ellis Cadillac!!!! More

Courteous, professionals clarifying answers to questions. Staff and technical professionals very knowledgeable with thorough clarification. Staff and technical professionals very knowledgeable with thorough clarification. More

Had a good experience purchasing new vehicle. Just wish tha all weather mats had already been in car. The mats in this vehicle look cheap and do not have Cadillac logo on them. Just wish tha all weather mats had already been in car. The mats in this vehicle look cheap and do not have Cadillac logo on them. More

Good service, I bought a used car for my son. They only thing I didn't like is when they get pushi trying to get me into gap ins or car warranty or other stuff I don't want. They only thing I didn't like is when they get pushi trying to get me into gap ins or car warranty or other stuff I don't want. More

Best experience ever for buying a vehicle. Nathan and Akil were very courteous and worked to get the price we wanted for our Cadillac. Nathan and Akil were very courteous and worked to get the price we wanted for our Cadillac. More

I’m extremely happy to have the opportunity to purchase my dream car. My salesperson was absolutely on her game and looking out for me. Without her keeping me informed on a vehicle the dealership got in, my dream car. My salesperson was absolutely on her game and looking out for me. Without her keeping me informed on a vehicle the dealership got in, I would not have the car today. The only issue I had/have is the “mandatory” add-ons of $3300 added on to the MSRP. I had to accept and pay this if I wanted the car. I could have used that towards getting one of the Carbon Fiber packages, instead I left that option un checked and ultimately purchased the car. More

Noah is awesome. He always goes above & beyond. The service tech takes excellent care of my wife’s XT6. The Jim Ellis Cadillac team has a great team. He always goes above & beyond. The service tech takes excellent care of my wife’s XT6. The Jim Ellis Cadillac team has a great team. More

The service waiting area was Very clean. Friendly staff. Think prices are high for general service but staff was lovely. Friendly staff. Think prices are high for general service but staff was lovely. More

The Staff were all friendly and very helpful. When I went in to get new wiper-blades they put it on within a matter of minutes. When I went in to get new wiper-blades they put it on within a matter of minutes. More

I bought a 2020 Chrysler Voyager from them, end of May 2022. I've already had three issues with the van. I went to them Saturday, after having my third issue and three small kids in the car. They said the 2022. I've already had three issues with the van. I went to them Saturday, after having my third issue and three small kids in the car. They said they probably wouldn't be able to help since they weren't Chrysler- which would make sense and be fine expect I just purchased it from them. They assured me nothing was wrong with the vehicle upon purchase but how would they know since they aren't a Chrysler dealership. It took me a long time to buy a car. It was an expense I didn't take lightly and for them to not follow up with what they sold and to turn away, knowing there's a problem tells me alot about why people don't trust car salesmen. More