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Jim Ellis Cadillac
Atlanta, GA
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 379 reviews
September 01, 2022
Great place with courtesy and professional customer services the service team was tentative and called me with details about my vehicle I will be back services the service team was tentative and called me with details about my vehicle I will be back More
by dwill4253
Verified CustomerEmployees Worked With
Noah Rowe
August 30, 2022
Warm, friendly and professional. I would definitely be coming back here again for my service. BMW Nalley could learn a thing from these guys. I would definitely be coming back here again for my service. BMW Nalley could learn a thing from these guys. More
by ejiro.oki
Employees Worked With
Noah Rowe
August 25, 2022
Had a good experience purchasing new vehicle. Just wish tha all weather mats had already been in car. The mats in this vehicle look cheap and do not have Cadillac logo on them. Just wish tha all weather mats had already been in car. The mats in this vehicle look cheap and do not have Cadillac logo on them. More
by rdrrip
Employees Worked With
Nathan Watson, Brent Kleen
August 25, 2022
Courteous, professionals clarifying answers to questions. Staff and technical professionals very knowledgeable with thorough clarification. Staff and technical professionals very knowledgeable with thorough clarification. More
by Labwarrior
Employees Worked With
Technicians who did the work , David Patel, Noah Rowe
August 24, 2022
Good service, I bought a used car for my son. They only thing I didn't like is when they get pushi trying to get me into gap ins or car warranty or other stuff I don't want. They only thing I didn't like is when they get pushi trying to get me into gap ins or car warranty or other stuff I don't want. More
by bigdog1126
Employees Worked With
Xavier Hamilton, Brent Kleen
August 19, 2022
Best experience ever for buying a vehicle. Nathan and Akil were very courteous and worked to get the price we wanted for our Cadillac. Nathan and Akil were very courteous and worked to get the price we wanted for our Cadillac. More
by ELAINEMITCHELL55
Employees Worked With
Nathan Watson, Akil Brewster
