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Jim Ellis Cadillac
Atlanta, GA
384 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 384 reviews
Verified Customer
November 17, 2022
I purchased a 2023 cadillac last week and still haven't received my second set of keys. Also, I haven't received the paperwork for the car. And when the car was delivered it had old torn floor mats. Called received my second set of keys. Also, I haven't received the paperwork for the car. And when the car was delivered it had old torn floor mats. Called the dealership and left 5 messages for the sales lady. No return, left 2 messages for the sales manager, and still no call. I am going to contact a attorney tomorrow to see what are my options. If you are smart you will not shop there More
by wk.joseph357
Employees Worked With
November 15, 2022
Great service! People at your dealership are the best! Won’t go anywhere else to service my car! People at your dealership are the best! Won’t go anywhere else to service my car! More
by Mark Widerberg
Employees Worked With
Reginald Leonard and a young man in the service entrance taking and bringing the cars back and forth sorry I didn’t catch his name he is a good person and helpful.
November 05, 2022
Had a good experience buying a car here. Other than the finance person who wouldn’t work on the price at all and still ended up sneaking gap insurance in, even though I said I didn’t want i Other than the finance person who wouldn’t work on the price at all and still ended up sneaking gap insurance in, even though I said I didn’t want it to begin with, other than that I had a great experience especially with our salesman Juan . Juan was really nice and not pushy at all. I will get the deal I want next time though or I’ll walk! Only reason for giving four stars for Jim Ellis is simply because the finance guy tried to snatch ever penny he could and wouldn’t budge at all on the price even though it dropped $1,400 online after I bought it. That kind of tactic will keep individuals like me from going back . Overall though it was a nice day with not much hassle. More
by toliedurden
Employees Worked With
Joseph Maupin 1star, Juan Urdaneta
November 02, 2022
The buying experience flowed well, sales associates should have a deeper knowledge of the warranties that are provided. My experience was that the associate was not knowledgeable of the sales contract should have a deeper knowledge of the warranties that are provided. My experience was that the associate was not knowledgeable of the sales contract and the associated benefits of the warranty provided by JE. Otherwise, I felt treated well and the product was great. More
by Richmondgraham
Employees Worked With
Jake Bugrovsky
