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Jim Ellis Cadillac

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.1
384 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 384 reviews

December 30, 2022

An Oil change estimated time given was 1-2hrs , but the two times I’ve been to this facility the wait time is ridiculous because they overbook More

by Jowandennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
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Dec 31, 2022 -

Jim Ellis Cadillac responded

We sincerely apologize that your experience fell below our standards. Our goal is always to get you in and out in under 2 hours, and we are constantly working on improving our processes to ensure this for all express customers. We appreciate your feedback and hope to provide more efficient service for you in the future.

December 29, 2022

We were sold a used car that we discovered a few weeks later needed several thousand dollars of repairs. It was not inspected for maintenance needs because some of the needed repairs should have been obvi More

by rjbrackin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Hayden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Blanchard
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Dec 31, 2022 -

Jim Ellis Cadillac responded

We sincerely apologize your experience fell below our standards. Please give us a call if you would like to discuss this further.

Jan 02, 2023 -

rjbrackin responded

The car will be in tomorrow 1/3/23 for shock and strut replacement because they are so bad. It would help if that repair as well as the oil leak could be done at little to no cost to us because these problems should have been found if a maintennce inspection was done, as indicated on the Carfax report. Ron Brackin 678-656-2599

December 27, 2022

Very courteous, fix recalls that I didn’t even know I had and very diligent in finding what was my problem More

by Bhpatnode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie perry
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December 27, 2022

I had a flat tire on the I285 Expressway . Jim Ellis Cadillac helped me and my elderly mother. They responded promptly and changed the wheel on the expressway then replaced the tire at their f More

by jeanetteckinsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Blanchard, David Patel, Noah Rowe
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December 24, 2022

Blake was very friendly. It is my first time finding a car and he was also extremely knowledgeable! More

by Laurendf212
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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December 22, 2022

Blake was very professional, prepared and pleasant to work with. Very good experience, highly recommend. More

by Mcroxall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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December 21, 2022

This facility was very nice, and the employees were very acknowledge, and helpful. Blake took his time being very detailed and thorough with me, and ensuring that all my bases are covered throughout my proc More

by imj2156
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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December 20, 2022

Customer service is great. Wait area, very spacious and comfortable with tea and/or coffee to enjoy. I would recommend Jim Ellis Cadillac to a friend or associate More

by ITSONC
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Perry
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December 19, 2022

Mr Blake Kenya is an outstanding salesman. He is honest and hard working. He makes sure the customer is taken care of with top notch service and honesty. Jim Ellis dealership is very nice wi More

by Sgtozzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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December 17, 2022

Assisted me with my trade in and was very helpful with the process. I would recommend anyone to this location just to speak with Blake. More

by Brooklyn.guess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
Report | Print
Dec 20, 2022 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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