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Jim Ellis Cadillac
Atlanta, GA
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 379 reviews
Verified Customer
January 03, 2023
The process was professional and car service came out great like brand new car they even hand washed car great like brand new car they even hand washed car More
by elisa.sung
January 02, 2023
They were very respectful and friendly and had alot of patients .they were fair in negotiations . Just over all good, I'm pleased. patients .they were fair in negotiations . Just over all good, I'm pleased. More
by gmtbarcia
Employees Worked With
The Tall bk.manager, I think Vance , Jake Bugrovsky
December 31, 2022
Please see the email we will be sending. While Jason is a true gentleman and was beyond courteous and attentive throughout our experience with our brand new vehicle that had to be with you f While Jason is a true gentleman and was beyond courteous and attentive throughout our experience with our brand new vehicle that had to be with you for a months time - the actions and occurrences have been completely unacceptable. Really super disappointed all around. More
by KIMBERLY21
Employees Worked With
Jason Blanchard
December 29, 2022
We were sold a used car that we discovered a few weeks later needed several thousand dollars of repairs. It was not inspected for maintenance needs because some of the needed repairs should have been obvi later needed several thousand dollars of repairs. It was not inspected for maintenance needs because some of the needed repairs should have been obvious, i.e. oil leak, shocks leaking. If you purchase a vehicle from this dealership I would recommend you have it independently inspected and any promised repairs agreed to in writing and done before the vehicle leaves their lot. I don't believe they did the maintenance inspection stated on the Carfax report. When confronted with the cost of the repairs, they said they couldn't eat the cost of the repair, but they did offer us a discount to do them. More
by rjbrackin
December 27, 2022
I had a flat tire on the I285 Expressway . Jim Ellis Cadillac helped me and my elderly mother. They responded promptly and changed the wheel on the expressway then replaced the tire at their f Jim Ellis Cadillac helped me and my elderly mother. They responded promptly and changed the wheel on the expressway then replaced the tire at their facility. Lovely facility. Friendly. Efficient and helpful. It would have been 5/5 if they had been faster changing the tire but I totally understand that they had to work me. I would have given them 9/10. More
by jeanetteckinsey
