Back

Jim Ellis Cadillac

Atlanta, GA

4.1
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
Contact Dealership

5880 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 379 reviews

January 23, 2023

It is great to now have a long overdue Cadillac dealership along Peachtree Boulevard. That it is owned by Jim Ellis is an added bonus. A great family company. Shout out to our salesperson Justi More

by mbowden3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Kleen
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations!

Feb 01, 2023 -

Jim Ellis Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations!

January 21, 2023

I always get great service when I come into this dealership. My service advisor is Noah. He treats me like we are old friends. Every time I come in it has been a great experience. More

by STEELEDONAVONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review!

Feb 01, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review!

January 19, 2023

If you have nothing better to do and you want to spend over 3 hours for an Oil Change and Tire rotation when you had an 11:00 AM appointment, then during the 3 hours being totally ignored and forgotten, n More

by msgtbogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Blanchard, David Patel, Noah Rowe
Jan 19, 2023 -

Jim Ellis Cadillac responded

Ed, Thank you for bringing this to our attention. We sincerely apologize that your experience fell so far below our standards. We will use this feedback to better our processes moving forward. Again, we appreciate you taking the time to let us know about your experience. We hope you have a great day.

Jan 19, 2023 -

msgtbogie responded

You are welcome, I sincerely hope that you do, it was a very frustrating experience

January 16, 2023

Justin Perlino’s customer service, patience, and transparency was just what I needed to purchase my car . Very grateful to have done business with him and recommend without a doubt ! Service was inf More

by Vanessanramos1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 15, 2023

Justin was very courteous and went the extra mile for us. He was extremely personable and worked with us on everything. We had a very smooth experience and would definitely recommend him and Jim Ellis Cadill More

by danvpatel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

January 13, 2023

Blake is a great salesperson. He was patient and took his time and addressed each of our questions and issues. More

by geraldac42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
Jan 13, 2023 -

geraldac42 responded

II standby my review!

January 12, 2023

Very easy and a pleasant experience that I ever had when buying a car 😊😊😊.. thanks More

by grierderrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Kleen
Feb 01, 2023 -

Jim Ellis Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Cadillac.

January 10, 2023

They took so much time completing repairs if that can be speed up that'll be great. prime is vital More

by OKOCHARRAPHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Jan 31, 2023 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 06, 2023

Clean ,fruendly, knowledgeable, helpful, take there time,long enough, but ok,got the car i wanted More

by nehemiahbennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Cavell, Brent Kleen
Jan 31, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

January 05, 2023

The building was well constructed. I was helped soon as I came. The salesman was knowledgeable More

by DARRIUS THOMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TY Ahmad
Jan 31, 2023 -

Jim Ellis Cadillac responded

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

...
16
...