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Jim Ellis Cadillac

Atlanta, GA

4.1
384 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 384 reviews

January 28, 2023

Chuck did great, very helpful and knowledgeable. The dealership was very nice and clean. Great experience More

by michaelholbrook21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Haydin
Jan 31, 2023 -

Jim Ellis Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Cadillac and we hope to see you again soon!

January 26, 2023

Thank you for making my recent service visit a pleasant experience. The mechanics were thorough in checking all systems and making the necessary repairs. More

by Architectkwon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Kleen
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hello, we are glad we could help!

January 26, 2023

Very good and quick service. The staff was courteous and helpful. Facilities was nice clean and comfortable. More

by lerede1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for sharing your positive experience!

January 26, 2023

I love the dealership everyone is very nice and attentive. Getting my oil change was smooth and easy. I like how they clean and wash my car on top of that. More

by DENNISEBENITEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi, we are very happy we could provide you with a positive experience!

January 24, 2023

Linsey has great communication, she’s quick with responding to your text, and she’s a nice young lady with a great personality. Thanks Linsey😃 More

by mwjacobs612
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Kleen, Linsey Ta-Luong
Jan 31, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

Feb 01, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

January 23, 2023

It is great to now have a long overdue Cadillac dealership along Peachtree Boulevard. That it is owned by Jim Ellis is an added bonus. A great family company. Shout out to our salesperson Justi More

by mbowden3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Kleen
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations!

Feb 01, 2023 -

Jim Ellis Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations!

January 21, 2023

I always get great service when I come into this dealership. My service advisor is Noah. He treats me like we are old friends. Every time I come in it has been a great experience. More

by STEELEDONAVONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review!

Feb 01, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review!

January 19, 2023

If you have nothing better to do and you want to spend over 3 hours for an Oil Change and Tire rotation when you had an 11:00 AM appointment, then during the 3 hours being totally ignored and forgotten, n More

by msgtbogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Blanchard, David Patel, Noah Rowe
Jan 19, 2023 -

Jim Ellis Cadillac responded

Ed, Thank you for bringing this to our attention. We sincerely apologize that your experience fell so far below our standards. We will use this feedback to better our processes moving forward. Again, we appreciate you taking the time to let us know about your experience. We hope you have a great day.

Jan 19, 2023 -

msgtbogie responded

You are welcome, I sincerely hope that you do, it was a very frustrating experience

January 16, 2023

Justin Perlino’s customer service, patience, and transparency was just what I needed to purchase my car . Very grateful to have done business with him and recommend without a doubt ! Service was inf More

by Vanessanramos1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 15, 2023

Justin was very courteous and went the extra mile for us. He was extremely personable and worked with us on everything. We had a very smooth experience and would definitely recommend him and Jim Ellis Cadill More

by danvpatel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

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