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Jim Ellis Cadillac

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.1
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 379 reviews

February 04, 2023

An amazing experience would recommend to anyone looking for a vehicle. Very personable and extremely knowledgeable. More

by Ryananderson508
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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Feb 15, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review!

February 03, 2023

Paloma was a pleasure to work with. I would definitely recommend her to family and friends! More

by jorie.swan
Recommend Dealer
Yes
Employees Worked With
Paloma Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Jim Ellis Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 02, 2023

Worst service place ever Everyone is a liar and has no clue what they are doing More

by RAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Shivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Blanchard, Noah Rowe
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Feb 03, 2023 -

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience. We sincerely apologize that it fell so far below our standards. We'd like to learn more about this situation to come to a resolution for you. Please give us a call at your earliest convenience at (770) 766-3074.

February 02, 2023

The sales man did an amazing job. The financing part felt “slimmy ”. We were never shown the different bank rates and he kept turning screen to make sure we didn’t see anything. Since More

by Shanon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Kleen, Brian Gurganus
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Feb 15, 2023 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 29, 2023

It was a nice experience great job Lindsay. Great and Nice people to work with, Thank you More

by VASILETURCIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paloma Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Cavell, Brent Kleen, Linsey Ta-Luong
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Jan 31, 2023 -

Jim Ellis Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Jan 31, 2023 -

VASILETURCIN responded

Thank You.

January 28, 2023

Chuck did great, very helpful and knowledgeable. The dealership was very nice and clean. Great experience More

by michaelholbrook21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Haydin
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Jan 31, 2023 -

Jim Ellis Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Cadillac and we hope to see you again soon!

January 26, 2023

Very good and quick service. The staff was courteous and helpful. Facilities was nice clean and comfortable. More

by lerede1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
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Jan 31, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for sharing your positive experience!

January 26, 2023

I love the dealership everyone is very nice and attentive. Getting my oil change was smooth and easy. I like how they clean and wash my car on top of that. More

by DENNISEBENITEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Report | Print
Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi, we are very happy we could provide you with a positive experience!

January 26, 2023

Thank you for making my recent service visit a pleasant experience. The mechanics were thorough in checking all systems and making the necessary repairs. More

by Architectkwon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Kleen
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Jan 31, 2023 -

Jim Ellis Cadillac responded

Hello, we are glad we could help!

January 24, 2023

Linsey has great communication, she’s quick with responding to your text, and she’s a nice young lady with a great personality. Thanks Linsey😃 More

by mwjacobs612
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Kleen, Linsey Ta-Luong
Report | Print
Jan 31, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

Feb 01, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

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