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Jim Ellis Cadillac

Atlanta, GA

4.1
384 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 384 reviews

February 20, 2023

Easy to schedule Good communication on what needed to be done. Seemed fair and timely. More

by wagsken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 25, 2023 -

Jim Ellis Cadillac responded

Hi, we are so pleased you enjoyed your visit to Jim Ellis Cadillac!

February 20, 2023

Flawless experience from beginning to end. Working with Justin was a breath of fresh air. Patient, knowledgable, pleasant to work with...never agressive but stayed in consistent contact. Respo More

by brucru2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Starks
Feb 25, 2023 -

Jim Ellis Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

February 15, 2023

Professional personable and proficient. I had a really good experience at the repair division. Noah was very helpful and informative. I will definitely return for any needed repairs/ servic More

by vjoh61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 25, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

February 07, 2023

They worked me in after I went to the wrong place. Was very pleased with the service provided. More

by patrecekeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 15, 2023 -

Jim Ellis Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 07, 2023

I had a great experience. I went in for an oil change and tire rotation. My was detailed after the work. Looks like a new car. They kept me informed as they worked on my car More

by jackieferguson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
Feb 15, 2023 -

Jim Ellis Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2023

An amazing experience would recommend to anyone looking for a vehicle. Very personable and extremely knowledgeable. More

by Ryananderson508
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
Feb 15, 2023 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review!

February 03, 2023

Paloma was a pleasure to work with. I would definitely recommend her to family and friends! More

by jorie.swan
Recommend Dealer
Yes
Employees Worked With
Paloma Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Jim Ellis Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 02, 2023

The sales man did an amazing job. The financing part felt “slimmy ”. We were never shown the different bank rates and he kept turning screen to make sure we didn’t see anything. Since More

by Shanon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Kleen, Brian Gurganus
Feb 15, 2023 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 02, 2023

Worst service place ever Everyone is a liar and has no clue what they are doing More

by RAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Shivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Blanchard, Noah Rowe
Feb 03, 2023 -

Jim Ellis Cadillac responded

Thank you for taking the time to let us know about your experience. We sincerely apologize that it fell so far below our standards. We'd like to learn more about this situation to come to a resolution for you. Please give us a call at your earliest convenience at (770) 766-3074.

January 29, 2023

It was a nice experience great job Lindsay. Great and Nice people to work with, Thank you More

by VASILETURCIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paloma Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Cavell, Brent Kleen, Linsey Ta-Luong
Jan 31, 2023 -

Jim Ellis Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Jan 31, 2023 -

VASILETURCIN responded

Thank You.

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