Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Cadillac
Atlanta, GA
384 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 384 reviews
February 27, 2023
Fast efficient service. Service advisor communicated well through the wait. Noah displayed excellent customer service skills. Service advisor communicated well through the wait. Noah displayed excellent customer service skills. More
by Terrell0151
Employees Worked With
Noah Rowe, Alan Cavell, Jason Strong
February 27, 2023
Outstanding…they kept the car until they found the problem and didn't cut any corners. Professional and very easy to deal with. I will be moving all my service to Jim Ellis. A++ problem and didn't cut any corners. Professional and very easy to deal with. I will be moving all my service to Jim Ellis. A++ More
by Pknoll35
Employees Worked With
Noah Rowe
Verified CustomerFebruary 26, 2023
Alan was very professional and listened to what I wanted and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac app. Due to his customer service he made my drive from Savannah work it! Loving my car. More
by Dana
Employees Worked With
Alan Cavell
February 23, 2023
Brought my vehicle in for an oil change and Noah made the entire process smooth and easy. Very happy and will be back to continue servicing my vehicle here! entire process smooth and easy. Very happy and will be back to continue servicing my vehicle here! More
by Tomasjr4
February 21, 2023
Awesome customer services in the service department. The manager was very knowledgeable about my car. The manager was very knowledgeable about my car. More
by casoncheryl
Employees Worked With
