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Jim Ellis Cadillac
Atlanta, GA
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 379 reviews
Verified Customer
February 23, 2023
Brought my vehicle in for an oil change and Noah made the entire process smooth and easy. Very happy and will be back to continue servicing my vehicle here! entire process smooth and easy. Very happy and will be back to continue servicing my vehicle here! More
by Tomasjr4
February 21, 2023
Awesome customer services in the service department. The manager was very knowledgeable about my car. The manager was very knowledgeable about my car. More
by casoncheryl
Employees Worked With
February 20, 2023
Flawless experience from beginning to end. Working with Justin was a breath of fresh air. Patient, knowledgable, pleasant to work with...never agressive but stayed in consistent contact. Respo Working with Justin was a breath of fresh air. Patient, knowledgable, pleasant to work with...never agressive but stayed in consistent contact. Response time to questions was immediate. Genuinely felt like he got to know my husband & I on a personal lever and his follow through was 10/10. Finance manager Mark, same deal - professional, efficient, and went to bat to make sure we got the best deal possible. Dealership was beautiful, staff always more than willing to help...would recommend them to anyone looking for an enjoyable car buying experience. More
by brucru2023
February 15, 2023
Professional personable and proficient. I had a really good experience at the repair division. Noah was very helpful and informative. I will definitely return for any needed repairs/ servic I had a really good experience at the repair division. Noah was very helpful and informative. I will definitely return for any needed repairs/ servicing on my car. More
by vjoh61
Employees Worked With
Noah Rowe
February 07, 2023
I had a great experience. I went in for an oil change and tire rotation. My was detailed after the work. Looks like a new car. They kept me informed as they worked on my car I went in for an oil change and tire rotation. My was detailed after the work. Looks like a new car. They kept me informed as they worked on my car. More
by jackieferguson40
Employees Worked With
Noah Rowe
