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Jim Ellis Cadillac
Atlanta, GA
379 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 21 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 379 reviews
Verified CustomerFebruary 28, 2023
I love this Cadillac dealership. All the people I have interacted with have been helpful, honest and sincere. They have gone the extra mile to accommodate my specific needs. It has b All the people I have interacted with have been helpful, honest and sincere. They have gone the extra mile to accommodate my specific needs. It has been a pleasure to do business with Jim Ellis Cadillac. More
by jmbranning07
February 28, 2023
Very quick and efficient service. Noah has and continues to be understanding and helpful mange the service of my vehicle while keeping cost in mind. Noah has and continues to be understanding and helpful mange the service of my vehicle while keeping cost in mind. More
by wkbrodnax
Employees Worked With
Noah Rowe
February 27, 2023
Fast efficient service. Service advisor communicated well through the wait. Noah displayed excellent customer service skills. Service advisor communicated well through the wait. Noah displayed excellent customer service skills. More
by Terrell0151
Employees Worked With
Noah Rowe, Alan Cavell, Jason Strong
February 27, 2023
Outstanding…they kept the car until they found the problem and didn't cut any corners. Professional and very easy to deal with. I will be moving all my service to Jim Ellis. A++ problem and didn't cut any corners. Professional and very easy to deal with. I will be moving all my service to Jim Ellis. A++ More
by Pknoll35
Employees Worked With
Noah Rowe
February 26, 2023
Alan was very professional and listened to what I wanted and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac and was not pushy. He made the buying process easy and exciting. He was knowledgeable and explained all the features of my new car and the myCadillac app. Due to his customer service he made my drive from Savannah work it! Loving my car. More
by Dana
Employees Worked With
Alan Cavell
