Jim Ellis Cadillac

I was disappointed to find my lugnuts loose and all the locks were missing off my tires. The problem was corrected after I looked at my tires a few days later. locks were missing off my tires. The problem was corrected after I looked at my tires a few days later. More

Brent was expedient and very professional, at addressing and eliminating an issue I had. I highly recommend doing business with Jim Ellis Cadillac. and eliminating an issue I had. I highly recommend doing business with Jim Ellis Cadillac. More

It was a nice and clean atmosphere. Also, it was nice to have refreshments. The wait was not that long. Also, it was nice to have refreshments. The wait was not that long. More

I live in Kissimmee, Fla. I get my medical care in Atlanta, Ga. at Emory. I had a bone marrow transplant I had MDS. Beginning Phase of Luchemia.. I say that to say this they I get my medical care in Atlanta, Ga. at Emory. I had a bone marrow transplant I had MDS. Beginning Phase of Luchemia.. I say that to say this they at JIM Ellis they honored my contract I had on my tires of which one now had a nail on it. After awhile Got me a driver to take me to and back for lunch. I can recommend the care and concern for the staff at Jim Elllis. It’s not what someone says that counts but what they do. At 76 years young I so appreciate when things are done right. Congratulations on a job well done. Sincerely, Gilbert Resnick More

Stellar experience. I am very old school and very tired of the nowadays tactics of high-pressure sales, financing, etc. that dealers typically do. Pressuring you to comp I am very old school and very tired of the nowadays tactics of high-pressure sales, financing, etc. that dealers typically do. Pressuring you to complete an app, selling on monthly payments and BS upgrades, and packing loans. I deal mainly in Fords and Chevy for both myself and my company. I stepped outside of my comfort zone because I have admired the new escalades since they made their debut and wanted to surprise my wife with one for her birthday. I was referred to Jamie Warren by a friend of mine. I expected the tactics and slick-selling to happen to be them dealing in Cadillacs and high-end and was prepared for it as I understand this is part of it these days. This did NOT happen. Between Jamie and Chuck, they made it easier, quicker, and less stressful to buy a Cadillac Escalade for my wife than me buying basic work trucks for my guys. I like to keep dealings short, and to the point, and worry about being friends after when dealing with dealerships. They have the same goal it seems. There were very generous on our trade-in, very humble on their pricing of the new SUV, and very realistic and accommodating with financing- Jason Strong is a true professional in finance handling. We walked out not only feeling, but knowing, we were treated right, fairly, and with the same respect and directness we portrayed to them. I buy 5-10 vehicles a year for either our family or our company, and I can tell you that if I ever have the opportunity to deal in Cadillac/GM/ or their pre-owned offerings, It WILL be at Jim Ellis and with the honest and fair help of Jamie, Chuck, and Jason. As a business owner, I know everyone is quick to leave a 1-star review, and difficult to leave a 5-star review. I am one of them, I just don't leave reviews unless it is exceptionally deserved, which happens maybe twice a year. Jim Ellis and the team did more than just deserve it, they earned it. My hat is off to you guys and it is apparent why you guys have earned such a reputable name in the industry and look forward to future dealings. Best, Matt May More

I saw the vehicle I liked online and finally drove to Jim Ellis to make sure it fit my needs. It was friendly, easy and quick and I drove out with my new Cadillac. Ellis to make sure it fit my needs. It was friendly, easy and quick and I drove out with my new Cadillac. More

I saw the SUV I wanted online which led me to Jim Ellis Cadillac. They were professional and steadfast in getting me into my dream car. Thank you to Jack, Adrian, Arman, and of course Marc for getting me a Cadillac. They were professional and steadfast in getting me into my dream car. Thank you to Jack, Adrian, Arman, and of course Marc for getting me a great APR. More

No complaints. Service was as to be expected. Vehicle is running like brand new. Thank you Service was as to be expected. Vehicle is running like brand new. Thank you More

HORRIBLE CUSTOMER SERVICE. DO NOT TRUST THESE PEOPLE. WORST EXPERIENCE EVER., PLEASE GO SOMEWHERE ELSE IF YOU KNOW WHATS GOOD FOR OU. WE HAVE NEVER BEEN TREAT SO RUDE. EVER.. V DO NOT TRUST THESE PEOPLE. WORST EXPERIENCE EVER., PLEASE GO SOMEWHERE ELSE IF YOU KNOW WHATS GOOD FOR OU. WE HAVE NEVER BEEN TREAT SO RUDE. EVER.. VERY DISHONEST PEOPLE More

Very pleased with the way Jim Ellis Cadillac does business. Noah always goes above beyond to help business. Noah always goes above beyond to help More