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Jim Ellis Cadillac

Atlanta, GA

4.1
384 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 384 reviews

April 19, 2025

I hate the car buying process, especially being a woman since everyone assumes you dont know anything. It’s also really hard to find a sales representative that has your best interest at heart. Not only di More

by kelseybarry143
Recommend Dealer
Yes
Employees Worked With
Jason Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Was in this week for my 30K maintenance and all aspects of the appointment were efficiently well handled from scheduling to pick up. Paloma and the service tech kept me posted throughout the process. Well More

by Gdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paloma Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Sales manager won't return my calls overcharge me taxes and charge me $354 for the state of Georgia that should have been a waiver for that from Alabama I would never buy another car from these people didn More

by Craig Hart
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Young man named Alex in sales
Apr 06, 2025 -

Jim Ellis Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We are glad to hear, However, that our sales manager was able to get in touch with you regarding the refund check for overpayment of taxes and certainly apologize for the inconvenience this has caused you.

March 26, 2025

Jamahri went above and beyond to find me the right car! It was an amazing experience! Thank you! More

by James Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Gilleland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Jim Ellis Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 28, 2025

Larry was fantastic to work with! He was a professional and true partner at every point. More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Perlino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Gilleland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Mar 07, 2025 -

Jim Ellis Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience!

February 21, 2025

The dealership is clean and the emoyees are courtesy and helpful. The different departments I worked with were knowledgeable, helpful and very courteous. I especially enjoyed working with Lariion Downs.. H More

by guam97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larson Downs
Feb 23, 2025 -

Jim Ellis Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

February 10, 2025

Purchasef vehicle and had it delivered. Live at lake Martin in AL. All went well and price at end of process same as start! Good support even at long distance. Would highly recommend. More

by brookstimmerman59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paloma Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vahaba
Feb 14, 2025 -

Jim Ellis Cadillac responded

Congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Jim Ellis Cadillac

January 23, 2025

Jason was pleasant and professional. He went out of his way to find solutions for my needs. Others at the dealership seemed just as welcoming. More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Arante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jim Ellis Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

January 16, 2025

I Personally want to Thank Jamie Warren the GM of Jim Ellis Cadillac. His attention to my needs was OUTSTANDING. He made me feel at home and a long time friend. We connected on multiple levels. Sharing More

by mbudnik73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Ellis Cadillac responded

Hello, thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Cadillac

January 16, 2025

Kathy Perkins The Inventory Manager Joy to work along side. Kathy walked me through every step of the way as we built together my 2025 Cadillac Escalade. Words of Excitement had to be held back during th More

by mbudnik73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Ellis Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

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