Jim Ellis Cadillac

Purchasef vehicle and had it delivered. Live at lake Martin in AL. All went well and price at end of process same as start! Good support even at long distance. Would highly recommend. Live at lake Martin in AL. All went well and price at end of process same as start! Good support even at long distance. Would highly recommend. Love this Caddie! More

Jason was pleasant and professional. He went out of his way to find solutions for my needs. Others at the dealership seemed just as welcoming. He went out of his way to find solutions for my needs. Others at the dealership seemed just as welcoming. More

I Personally want to Thank Jamie Warren the GM of Jim Ellis Cadillac. His attention to my needs was OUTSTANDING. He made me feel at home and a long time friend. We connected on multiple levels. Sharing Ellis Cadillac. His attention to my needs was OUTSTANDING. He made me feel at home and a long time friend. We connected on multiple levels. Sharing stories about our kids and experiences in life. Words can never express how good he made me feel. As a Man of Faith I look to connect with others on different levels. Jamie is someone who will be in my life and Jim Ellis will be my Dealership FOR LIFE! Jamie THANK YOU again helping me and my family. You made our decision buying a 2025 Cadillac Escalade Easy and Comfortable. Blessings to you my brother! More

Kathy Perkins The Inventory Manager Joy to work along side. Kathy walked me through every step of the way as we built together my 2025 Cadillac Escalade. Words of Excitement had to be held back during th side. Kathy walked me through every step of the way as we built together my 2025 Cadillac Escalade. Words of Excitement had to be held back during the process. I am so Fortunate to work along side a Pro! Kathy Knew Everything! Hand held me the entire way. Few more steps to go but LOOK OUT ROAD -- Here comes a 1 of 1 *2025 ESCALADE*. :Lets GOOOOOO! Thank you Jim Ellis! Thank YOU Kathy Perkins for the Wonderful Experience. More

The car buying process was fantastic and my salesman Jason took real good care of me. He truly made sure that I walked out happy and I felt like I got a great deal. The actual inside of Cadillac facilit Jason took real good care of me. He truly made sure that I walked out happy and I felt like I got a great deal. The actual inside of Cadillac facility was so beautiful and I felt like I was getting a luxurious experience. Because of this experience, I will be recommending this dealership to everyone. More

Horrible service department! My car was in service for 2 full weeks, and I’m having the same problem I had for which I took the car in for service. I don’t believe anything was My car was in service for 2 full weeks, and I’m having the same problem I had for which I took the car in for service. I don’t believe anything was done to my car. Brandon Black claimed it was test driven several times. That is absolutely a lie as I’m still experiencing the same drag and bumping that I took the car in for. Furthermore, I had to keep calling to get an update on my car. I should have taken it to Capital Cadillac. They are much more efficient and professional than Jim Ellis Service. Now four days in after picking up my car, I’m having the exact same problem and even more issues. I am convinced that after Jim Ellis having my car for 2 full weeks, absolutely nothing was done to fully diagnose the issue. They changed the oil and that was it, and I believe that was only done to account for why my car was there two weeks ago. Jim Ellis Cadillac service is by far the worst service department I’ve ever experienced. Now I’ve got to find another servicer to resolve the issues with my car. More

Jason was great at helping me pick a vehicle, I went in looking for one thing and when that didn’t work he helped me find the perfect vehicle for me and I was beyond happy. 10/10 experience! looking for one thing and when that didn’t work he helped me find the perfect vehicle for me and I was beyond happy. 10/10 experience! More

Very helpful, I have never ordered a car online, the sales person was knowledgeable and helped me from start to finish sales person was knowledgeable and helped me from start to finish More

The dealership was exceptional in all aspects of the order, trade, and delivery process. The order was processed timely and accurately. The trade was fair. The sale process and delivery was excellent. S order, trade, and delivery process. The order was processed timely and accurately. The trade was fair. The sale process and delivery was excellent. Salesperson Joseph Vahaba was very knowledgeable and professional. Joseph is above the best. More