Jim Ellis Buick GMC Mall of GA - Service Center

Pleasant experience. Went for first FREE service on Buick Envision we purchased there last June. The service was very courteous and prompt. The waiting area is quite comfo Went for first FREE service on Buick Envision we purchased there last June. The service was very courteous and prompt. The waiting area is quite comfortable and clean. Reminders before seem to be excessive because it took us a long time before we reached enough mileage for service. More

Great experience Easy to schedule, work promised in time promised, nice facility. Friendly people! I got there early, and was able to leave early, Very pleased with a Easy to schedule, work promised in time promised, nice facility. Friendly people! I got there early, and was able to leave early, Very pleased with all More

They could have told me up front my service had ran out They could have told me my warranty had ran out up front...they also kept everyone else informed of wait except me. I felt that was rude They could have told me my warranty had ran out up front...they also kept everyone else informed of wait except me. I felt that was rude More

Great people and outstanding service, First, Sean was very pleasant to work with. After he took my information he gave me directions to the waiting area which I appreciated. When my vehi First, Sean was very pleasant to work with. After he took my information he gave me directions to the waiting area which I appreciated. When my vehicle was ready, he explained what they did and noted that no other problems were detected. He then provided all options on payment and we shared a few comments about my vehicle. Overall a very nice experience. Thanks Jim Ellis. More

Fast service I showed up without and appointment and they worked me in. The service department staff were courteous and friendly. I would recommend this dealershi I showed up without and appointment and they worked me in. The service department staff were courteous and friendly. I would recommend this dealership to my friends and family. More

Efficient and helpful staff. I made an appointment, they were ready when I arrived and the inspection and oil change was done efficiently. I will continue to use Jim Ellis for bot I made an appointment, they were ready when I arrived and the inspection and oil change was done efficiently. I will continue to use Jim Ellis for both our cars. More

Excellent service working with Kaleb. The problem with my engine light was quickly diagnosed as a stuck purge valve and fixed. Since I was still under warranty, there were no charges. I The problem with my engine light was quickly diagnosed as a stuck purge valve and fixed. Since I was still under warranty, there were no charges. I asked Kaleb for a quick wash, which he said he'd handle himself. However, the car wash was down, so he gave me a raincheck, which I will use on my next service. More

Oil Change /Tire Rotation I have been unsatisfied with Jim Ellis in the past and I have been going to the GMC dealership in Duluth for the past 6 months. But with living only I have been unsatisfied with Jim Ellis in the past and I have been going to the GMC dealership in Duluth for the past 6 months. But with living only 5 minutes from the Jim Ellis GMC dealership, I have decided to give them another chance. I have very pleased to found a wonderful service rep... Chris Stout... who listened to my concerns about my car and handled it well. Chris was very friendly and appreciated your service. It was a much better experience and I will be sure to ask for Chris for my next service apt! More

Professional They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The wa They take care of the preventative maintenance that is scheduled and inform me of upcoming maintenance items so that I can plan ahead for them. The waiting room is comfortable and the staff friendly. More