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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.1
921 Reviews

921 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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April 09, 2018

Great service, Great value for the visit. Got an oil and filter, a scheduled inspection, and recommendations regarding tire replacement all at a reasonable price. Wait time was 2 hours, only i More

by WBODDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of above. ?Anderson
Apr 11, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope you have a wonderful day!

April 07, 2018

Vladimir works another miracle Vladimir got the part and installed the bulb himself (I had been stopped by the police about tail lights). I have never gotten in and out of any car More

by STEWROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 05, 2018

Friendly and non- intimidating Tom was thorough and patient with me and my daughter. Though the sticker shock hit me, Tom assured me this was needed for my daughter's safety. More

by EDLENEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are pleased Tom was so thorough and patient! Feel free to reach out to us if you need anything. Have a wonderful day!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2018

Excellent Customer Service Brandon Cannon provided me with Excellent Customer Service from start to finish. I was very satisfied with my experience and I would recommend this More

by TABITHALCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

Tabitha, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Atlanta! Please don't hesitate to reach out if there's anything additional we can do for you!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

We love to hear this! Thank you for taking the time to let us know how we did. We hope you have a great day!

April 05, 2018

Service Brandon with the assistance of Nina handled the normal service of my vehicle plus taking care of a couple of items still pending from the original pur More

by PA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, Nina Richardson
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad Brandon and Nina took great care of you! Please don't hesitate to reach out to us if there's anything more we can do!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2018

Quick service I was in and out in an Hour and 15 mins.Service was fast and friendly. Hardly got a chance to look over new vehicles More

by MELDRUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad our team delivered fast and friendly service to you! Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

April 05, 2018

Courteous and efficient service. I was waited on right away. The wait time was reasonable. I was treated with courtesy. I do not remember the cashier's name, but she was very pleasant More

by LSIMMONS1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are happy to have provided you with timely and courteous service! If you ever need anything else from us, please feel free to give us a call or stop by. Take care!

Apr 10, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

April 04, 2018

Great customer service! Thumbs up! Great customer service. Great service. Sweet shuttle service. Beautiful showroom cars. I will defintely refer you guys to family and frien More

by DMRW223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was your new employee John who sits next to Brandon., Tom Rickard
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are so happy to read such a great review about Jim Ellis Buick GMC Atlanta! We appreciate your recommendation of our dealership, and we look forward to your next visit!

April 04, 2018

Maintianing your vehicle. One Jim Ellis tech, Tony, has serviced my 1999 GMC Sonoma for ten plus years. The recent service was at mileage 570,270. Tony has been excellent in ke More

by ESMALLMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Williams, Tony (technicain)
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

We are glad to hear Tony always take great care of you and your 1999 GMC Sonoma! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 04, 2018

Great experience I had no appointment Tom greeted me when I get out of my car wrote my car up and had oil change done and ready for me as promised great surroundings More

by JCREIDB230
Recommend Dealer
Yes
Employees Worked With
Kurt Baggett , Tom Rickard
Apr 09, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi there! We're so happy Tom was able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

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