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Jim Ellis Buick GMC Atlanta - Service Center

Atlanta, GA

4.1
920 Reviews
Call Service Center (770) 525-7429

920 Reviews of Jim Ellis Buick GMC Atlanta - Service Center

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October 06, 2024

Over all, very good service. It was so amazing how quickly the technician was able to find the problem. Job well done ! More

by JAYDIAMOND77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Jim Ellis Buick GMC Atlanta responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC

October 03, 2024

Good business, and a great pace of time. Great people. Very understanding. Great prices. Will be back for break change. More

by lilwalt37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Jim Ellis Buick GMC Atlanta responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

Great service. My only complaint is loaner cars. I would like a loaner car instead of uber rides More

by jet1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted is the best service rep
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Sep 22, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We are disappointed to learn of your experience here at Jim Ellis Buick GMC, but will take this opportunity to improve. Thank you for choosing Jim Ellis Buick GMC and we hope to see you again.

September 18, 2024

Responsive team attended to both regular service needs and my unique questions. Good turn around time to complete this work. More

by ERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Jim Ellis Buick GMC Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Jim Ellis Buick GMC and we hope to see you again.

September 18, 2024

Service advisor was friendly and professional. Checked in on the status of the vehicle and provided an update. Appreciate for assistance. Thanks More

by keviroxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

September 18, 2024

They are always so nice. Ted Weinsziehr in customer service goes the extra mile to help! More

by dlerdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC!

September 16, 2024

Friendly, fast and professional. Very happy with this service team and the maintenance they performed. More

by TIMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so helpful during your experience here at Jim Ellis Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

Took vehicle in to get service and was told a diagnosis completely different from what two other mechanics said was the issue. More

by Alfaroh75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted
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Sep 20, 2024 -

Jim Ellis Buick GMC Atlanta responded

Hi there, your satisfaction is our top priority. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 676-3287 when you have a chance. Thank you, and we look forward to hearing from you.

September 12, 2024

I’m truly happy that they solved my problem. Very good customer service and kept me informed More

by jet1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC and we hope to see you again soon!

September 06, 2024

The service was very quick also the service rep was very informative and he provided me with technical advice More

by CECIL.PIETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS PENNINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Weinszichr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Buick GMC Atlanta responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

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