Jim Ellis Buick GMC Atlanta
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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I was able to make an appointment for the next day and all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was sat all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was satisfied. The car is running well. More
Quick and easy, the service department kept me informed and returned my vehicle very quickly. and returned my vehicle very quickly. More
Juan was phenomenal during a recent transaction on a GMC sierra Denali. He delivered to us at home in Braselton and made sure everything went well. Thank you greatly ! sierra Denali. He delivered to us at home in Braselton and made sure everything went well. Thank you greatly ! More
Chris Curry was great, extremely knowledgeble. 10 out of 10 recommend would recommend him to a friend. 10 out of 10 recommend would recommend him to a friend. More
A little frustrated that I provided raving reviews previously. I should have withheld my positive review until Jim Ellis fulfilled their commitment to the customer, me! Two weeks since the deal was si previously. I should have withheld my positive review until Jim Ellis fulfilled their commitment to the customer, me! Two weeks since the deal was signed and my payoff hasn’t been sent on my trade in. I am owed a second key which I was told could be done by swinging by the dealership one day. Now I’m being told I’m at the mercy of an outside vendor of Jim Ellis and what his schedule will allow! I honestly feel like this was misrepresented at the time of the sale, tell the customer whatever it takes to get the deal done. Spent over six hours to buy a vehicle, had a great trade in vehicle that I had to haggle to get a median trade in allowance and burnt a whole Saturday. Lesson learned!!!! I’ve bought over 20 vehicles from dealers and this experience puts Jim Ellis near the bottom of my list! More
Insanely high labor rates. . 730 appt ..didnt leave until 11.. they made me pay for a new part that was revised under a service bulletin . 730 appt ..didnt leave until 11.. they made me pay for a new part that was revised under a service bulletin More
Enjoyable experience working with Lennel. He’s very professional and provides excellent service. Thank you He’s very professional and provides excellent service. Thank you More
The experience at Jim Ellis was 2nd to none. My salesman was Lenell. I wasn't his easiest customer but he made me feel that I was. He he made sure I left with what I wanted. The signing of the d My salesman was Lenell. I wasn't his easiest customer but he made me feel that I was. He he made sure I left with what I wanted. The signing of the documents was simple and straightforward. The only thing I would change is the pressure to pressure to purchase an extended warranty. Otherwise, I would definitely recommend the Peachtree Industrial Blvd and my salesman, Lenell. More
If you don’t finance the vehicle with them after they sell to your back they won’t fix any problems with the car even though you have only days with the car . sell to your back they won’t fix any problems with the car even though you have only days with the car . More
Had a great experience with this dealership. Rico Diaz was my sales consultant, and Dwight Wood helped to make the deal happen. Alex handled the financing. Will definitely be back when I’m looki Rico Diaz was my sales consultant, and Dwight Wood helped to make the deal happen. Alex handled the financing. Will definitely be back when I’m looking to purchase my next vehicle. More