Jim Coleman Toyota

Ramon is a decent guy and was knowledgeble for the most part. We felt that we got a good deal on the vehicle & my trade-in, but I have to complain about the entire sale taking SEVEN hours. It took over 2 part. We felt that we got a good deal on the vehicle & my trade-in, but I have to complain about the entire sale taking SEVEN hours. It took over 2 hours just for the car to be detailed even though it only had 10 miles on it and was never even test driven...doesn't quite add up. Ramon kept saying "10 more minutes, 10 more minutes...", but it was much longer than that. Ramon said the car included everything (except the rear entertainment system which we chose to exclude), but we found out after we had signed all the paperwork that did NOT include floor mats and we had to order/pay for them separately. Ramon also said that there were rear and front bumper sensors, but as we found out after getting the car home, there are no front sensors. When the floor mats came in, I called Ramon and asked him to have a service person ready to install them and told him exactly when I was coming. He said that was fine. However, he spent over 20 minutes trying to install them himself with his screw driver. He ended up scratching the plastic in the back on the floor where the seats slide back & forth b/c he was pulling up it up with his screw driver and the it kept slipping. After I asked him several times to take it to an experienced service person, he FINALLY took it into the service area but said that the senior tech wasn't available and no one knew how to install the mats since they, and the car, were so new. I'm fine with that excuse, but why didn't he know that earlier? I ended up spending over an hour at the dealership in the middle of my work day watching my new car get scrathed up. Someone finally explained to Ramon how to put the mats in, so he finished the job. Afterwards he said "that was much easier than I thought it was. The plastic didn't even need to be pulled up from the floor". Bottom line - I wanted an experienced tech to install my mats, not the sales person who sold me the car. Overall, I had a decent experience at Jim Coleman and will try the service dept. again (I have had bad experiences with my Solara in the past). My husband and I are looking to trade in his Honda CRV for a Camry and I'm not sure we'll chose to work with Ramon, but we'll see. I do like the location and convenience of the dealership so I hope this relationship works out. More

I was very nervous shopping for a new car. It had been 10 years since I bought a car from a dealer. I had already been to Darcars which only increased my anxiety. I felt lucky to walk out of there in one pie years since I bought a car from a dealer. I had already been to Darcars which only increased my anxiety. I felt lucky to walk out of there in one piece. Fortunately, I went to Jim Coleman next and was greeted by Abba. He put me at ease right away. His main concern was my needs and comfort rather than selling me a car that minute. He provided me with all the information I needed and a great price on a Camry! I purchased my car the next day and think I got a great deal! More

I was very nervous shopping for a new car. It had been 10 years since I bought a car from a dealer. I had already been to Darcars which only increased my anxiety. I felt lucky to walk out of there in one pie years since I bought a car from a dealer. I had already been to Darcars which only increased my anxiety. I felt lucky to walk out of there in one piece. Fortunately, I went to Jim Coleman next and was greeted by Abba. He put me at ease right away. His main concern was my needs and comfort rather than selling me a car that minute. He provided me with all the information I needed and a great price on a Camry! I purchased my car the next day and think I got a great deal! More

Initially I didn't think getting a decent car would be easy for me because of my credit. But Keith reached out giving me a call saying he thought he could help me out. When I went up to see them, Howard easy for me because of my credit. But Keith reached out giving me a call saying he thought he could help me out. When I went up to see them, Howard made sure I saw and drove a variety of cars and I worked with Harald Schmidt on the financing and he took excellent care of me, making sure I got a fair rate. More

I was very nervous shopping for a new car. It had been 10 years since I bought a car from a dealer. I had already been to Darcars which only increased my anxiety. I felt lucky to walk out of there in one pie years since I bought a car from a dealer. I had already been to Darcars which only increased my anxiety. I felt lucky to walk out of there in one piece. Fortunately, I went to Jim Coleman next and was greeted by Abba. He put me at ease right away. His main concern was my needs and comfort rather than selling me a car that minute. He provided me with all the information I needed and a great price on a Camry! I purchased my car the next day and think I got a great deal! More

Conveniently located not far from the Beltway, this great dealership provides the highest level service we ever encountered. We bought two cars (Corolla and Camry) during last 3.5 years, and both time it was dealership provides the highest level service we ever encountered. We bought two cars (Corolla and Camry) during last 3.5 years, and both time it was done very efficiently, fast, with the highest attention to the customers' needs and attitude. Everyone was very friendly creating wonderful atmosphere. Although all available options were offered to us, there as no this annoying pushing that often is a norm at the dealerships. Mr Ramon Cabrera demonstrated the highest professionalism and the best qualities of a great personality. Thank you so very much! More

I am very pleased and will highly recommmend this Dealership. Getting your very first car is a big thing, but going to the right place to buy/lease is even bigger. They give you an unbeatable price Dealership. Getting your very first car is a big thing, but going to the right place to buy/lease is even bigger. They give you an unbeatable price plus excellent service so what more can you ask for. More

This is my secfond vehicle purchased from this dealewrship and serviced. They make me feel important and are respectful of my time, both in sales and service. I am so trusing of this dealer I do n dealewrship and serviced. They make me feel important and are respectful of my time, both in sales and service. I am so trusing of this dealer I do not even consider other toyota dealers to do business with. More

On December 2009 I bought my new Toyota Camry from Claudia Cabrera. From the moment I entered the dealership, every person that I met made me feel comfortable and acted very sincere and gave me the im Claudia Cabrera. From the moment I entered the dealership, every person that I met made me feel comfortable and acted very sincere and gave me the impression that their actions were genuine. I was very impress with Claudia's deep knowledge of the car, her sincerity and most of all, eager to answer all my questions. She explained every single step that was involved in the purchase, and the time expected along the way. I like her consideration of my time. I have bought several cars but this one was one of the most enjoyable purchases. Claudia helped me to appreciate her professionalism as a salesperson. More

I went in to purchase a used car; Harald Schmidt and his team of experts had me in and out in less than two hours. No more waiting at the dealer for hours just to purchase a vehicle. Kudos to Harald and tea team of experts had me in and out in less than two hours. No more waiting at the dealer for hours just to purchase a vehicle. Kudos to Harald and team Jim Coleman. Now, about the extended warranty, give me a call. More