Jim Coleman Toyota
Bethesda, MD
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This dealership helped me get the car I needed after my previous vehicle was totaled in an accident. I really enjoyed the car shopping experience with this dealership. The sales representatives provided m previous vehicle was totaled in an accident. I really enjoyed the car shopping experience with this dealership. The sales representatives provided me with option of vehicles within my price range. I would definitely recommend them to friends & family. More
Our experience at Jim Coleman Toyota can only be described as both pleasant and enjoyable. Brian Brooks is an exceptional sales person!! We bought one car from him last year and made sure to reque described as both pleasant and enjoyable. Brian Brooks is an exceptional sales person!! We bought one car from him last year and made sure to request him again this time. He is warm, friendly, and knowledgeable. At no time did we feel pushed or that we were getting a hard sell. He devoted an amazing amount of time with us and was attentive to our questions and requests. He is most certainly the reason that we would recommend this dealership and have done so in the past. Special mention must also be made of Martin Bekier the business manager we dealt with. He was both personable and professional. Definitely as asset to any dealership. We have forgotten the name of the woman we dealt with who explained the various options offered but, she too, was a delight. Kudos to you all at Coleman Toyota and thanks for the Saturday BBQ - what a surprise and such a great gesture to make your customers feel welcome. More
I recently purchased a 2010 Toyota Camry Hybrid from Jim Coleman Toyota. Our salesperson was Brian Brooks, who immediately contacted me via telephone and e-mail after I submitted an online inquiry. Throug Coleman Toyota. Our salesperson was Brian Brooks, who immediately contacted me via telephone and e-mail after I submitted an online inquiry. Throughout the entire sales experience, Brian was an absolute professional, and was extremely responsive and attentive to our EVERY need. When we finally decided to purchase the vehicle, Brian even came into work on MOTHER'S DAY (which he had planned to take off) just to finalize the deal. Talk about dedication to the customer! When I noticed some minor scratches on the vehicle, Brian ensured that they were buffed out and that the vehicle was delivered in pristine condition. I can't say enough nice things about Brian Brooks and Jim Coleman Toyota. Not only is their customer service top notch, but no other dealer in the area would come close to beating their price. Many thanks to Brian and the Jim Coleman team! More
I was not expecting to get financed and approved for a car. But I was just looking at what I might have to save up for, when pocket looks right. I talk with Ben Lare and He told me that to fill out the ap car. But I was just looking at what I might have to save up for, when pocket looks right. I talk with Ben Lare and He told me that to fill out the application and with a down payment, He would see what he could do. Ben got me into a nice 2007 Nissan Versa. I am totally satisified with Jim Coleman Toyota. I will suggest to my friends and family to go to Jim Coleman Toyota for nice deals on used and new cars. More
Peter Lee did an excellent job with my new car purchase. He kept me informed everyday for well over a week with the progress, pricing and status of my new 2010 Corolla S. Jim Coleman Toyota is a first clas He kept me informed everyday for well over a week with the progress, pricing and status of my new 2010 Corolla S. Jim Coleman Toyota is a first class business all the way....I will recommend this Toyota dealer to all my friends More
I came to Jim Coleman to purchased a pre-owned vehicle. Harold and Jason were great. They addressed all of my concerns and attenteded to all of my needs. Everyone at the dealership was very friendly. I Harold and Jason were great. They addressed all of my concerns and attenteded to all of my needs. Everyone at the dealership was very friendly. I could not have asked for a better group of people to help me with my purchase of my car. I will be back for my next purchase. More
My experience with Jim Coleman Toyota couldn't have been better unless they had given the car to me! I had already been dealing with them in their service department for not quite ten years, but it has bee better unless they had given the car to me! I had already been dealing with them in their service department for not quite ten years, but it has been in the past three years that there has been a major, noticeable shift in attitude, professionalism and service. Because of that shift, I decided that I would make an effort to buy my new car from them. I was referred to my salesperson by my service advisor after I asked him to refer me to someone with whom he thought I would be comfortable. My salesperson was knowledgeable, helpful and honest. When I researched other dealerships and got a better price from one of them, he matched it immediately. There was no charade about having to speak to the sales manager for permission. When I took delivery of the car, he spent alot of time going over the features of it with me even though I had had the same model car...there have been many positive changes in the car in six years, and the time he spent with me was invaluable. I hesitated to ask him to connect the Bluetooth system in the car, since the dealership from which I purchased my previous car had said they did not do this. My Jim Coleman salesman didn't miss a beat. He hooked it up and programmed my numbers into the car. When I took my previous car in for service at Jim Coleman, I was always pleasantly surprised by how quickly that service was performed. I have every expectation that I will have the same experience with my new car. I wholeheartedly recommend Jim Coleman Toyota. More
This is by far the greatest dealership I have ever went to. I have purchased 3 vehicles now with the greatest of ease in the past 3 years.. Harald always gets back to me in email or phone immediately knowi to. I have purchased 3 vehicles now with the greatest of ease in the past 3 years.. Harald always gets back to me in email or phone immediately knowing my time is short. I have never spent more than 2hrs in this dealership which is incredible!! I never have to go back unless absolutely needed and Harald always gets everything done in one fall swoop right away the right way!! I have never had any suprizes or unpleasent things happen while dealing with this dealership! My vehicles were always in tip top shape and I plan to purchase many more from them and Harald !! Thanks to Harald and Jim Coleman Toyota I can do this with ease and feel like I am not getting the short end of the stick! As a note I have always been greeted with absolute respect and happy faces from all the staff there as well. Everyone is friendly and I never feel like I am surrounded by sharks and that is a true relief to me! More
I was in the hunt for a used vehical and not sure what I was really looking for. While I was walking around the lot, Peter came out to see if I need help or had any questions. He was friendly, down to ear was really looking for. While I was walking around the lot, Peter came out to see if I need help or had any questions. He was friendly, down to earth, and had a layed back, no pressure approach. I ended up spending 7 hours at Jim Coleman that day and worked very closely with Peter all day long. He has so much patience and was very knowledgeable about all of the vehicals. I test drove 8 different vehicals and some of them more than once. Peter wanted to make sure all of my questions were answered and went out of his way to educate me about each vehical I was interested in. Peter and a very nice and kind way about him and used some conservative humor to keep things interesting. I just wish all car salesman were like him; because I know from exerince that they are not. This is my 7th vehical I have owned and Peter was the best sales person I have ever had. In a heart beat I would recommend someone to go to Peter to buy a used or new vehical. Peter Lee was more than a pleasure to work with. One last thing... I have only owned this vehical for 5 weeks and Peter has contacted me 3x to check in to see how I like the vehical and if I had any questions about anything. It is so comforting to know that he is good at what he does and loves his job... it really shows. More
My dealings with Peter were pleasant and reassuring that customer service is alive and well at Coleman Toyota. There was no pressure to conclude a deal on a new car. All dealings were open and above board customer service is alive and well at Coleman Toyota. There was no pressure to conclude a deal on a new car. All dealings were open and above board, based on CostCo benefits. He found the car that best met my aspirations. More