Jim Coleman Toyota

My girlfriend and I visited Jim Coleman Toyota to look at a used car of some sort to replace my car which had been totaled the week before in an accident. We thought that we wanted a Prius, but after test dr a used car of some sort to replace my car which had been totaled the week before in an accident. We thought that we wanted a Prius, but after test driving many different cars, we decided on a RAV4. Our experience was great, Ernesto was very patient during the test drives and answered our many questions. Harold was also really great to work with, he made it possible for us to finance a car even though we have less than perfect credit at the moment. We appreciated that we were able to replace our car even before we received the replacement check from the insurance company. The RAV4 that we ended up with is a CPO with very very low miles, it's practically new! More

Peter Lee is the guy you want to work with at Jim Coleman! I found my late-model used vehicle on the internet. I'm pretty particular with my cars. Peter was responsive and addressed all my que Coleman! I found my late-model used vehicle on the internet. I'm pretty particular with my cars. Peter was responsive and addressed all my questions to ensure my comfort level since I would be traveling long distance to make the purchase. He even offered to pick me up at the airport. When I discovered a minor issue just after taking delivery (the rear headrests were removed and forgot to put back in the car), Peter offered to stop by my hotel and deliver the headrests, thus resolving the issue. How a business responds to these kinds of issues is what makes one stand out from the rest. Peter's responsiveness in this situation exceeded my expectations. The only opportunity for improvement to note is related to vehicle prep. Overall, the car was very clean (as expected) but, for a late-model car, it had more dings than expected. This is not necesarily a Jim Coleman issue so much as it generally seems to be an issue with cars out East - they tend to be a bit hard on cars. However, the dealership could've taken the opportunity to perform some paintless daint repair and appearance would've improved to virtually new for very little cost. There were also a couple small spots were touchpaint was applied rather poorly. Again, I don't know that this is an issue with Jim Coleman or the previous owner. As such, it's mostly an observation. Clearly, neither of these were problematic enough to prevent me from puchasing the car but I did rate Quality of Work as 'OK' as a result. Overall, this was an excellent experience. I'm very satisfied with my purchase from Jim Coleman. I got a great vehicle at a great price. Talk to Peter for your purchase! More

Our experience at Jim Coleman Toyota is great. Peter Lee Our experience at Jim Coleman Toyota is great. Peter Lee is a very patiend, prefessional and friendly sales person. He is also very knowledgeable. We Our experience at Jim Coleman Toyota is great. Peter Lee is a very patiend, prefessional and friendly sales person. He is also very knowledgeable. We did not feel pushed as in some other dealers when we purchased the 2011 Sienna. I definately recommend this dealer as well as peter Lee. More

Our experience was overall positive but we had to wait longer than expected to meet with the financing person. Our sales representative was very helpful in trying to accommodate our needs and wants. He w longer than expected to meet with the financing person. Our sales representative was very helpful in trying to accommodate our needs and wants. He was flexible and reasonable. Our experience with the sales representative was positive. More

My overall experience was good. I liked working with both Ramon and Natasha. Ramon showed me all the vehicles matching my criteria, I took one car for extended test drive and ended up buying it the same day. Ramon and Natasha. Ramon showed me all the vehicles matching my criteria, I took one car for extended test drive and ended up buying it the same day. Employees were friendly and attentive. I like my 2010 Toyota Corolla. More

My experience at Jim Coleman was phenomenal! As soon as I pulled up, Peter Lee greeted me and immediately took care of me. After hopping from another dealership to this one, It was definitely an upswing in t pulled up, Peter Lee greeted me and immediately took care of me. After hopping from another dealership to this one, It was definitely an upswing in the whole car buying experience. Peter helped me find the car that followed the criteria I was looking for! I walked away the first day just to keep my options open but I came back because this dealership was so helpful and worked with me on the price. Throughout the whole process, It was easy to reach Peter anytime I had a question which helped me alot. This dealership is pretty transparent and doesn't play the silly games with you like others typically do. I am a first time buyer, young with limited established credit so a customer like myself would be completely taken advantage of at any other dealership. At Jim Coleman I felt taken care of and they made the whole process very easy. I love my Prius! More

Jim Coleman Toyota has a good sales environment, full trained sales people and professional sales procedure. I am satisfied with my new car and your service. Two thing confuse me are that I have to compl trained sales people and professional sales procedure. I am satisfied with my new car and your service. Two thing confuse me are that I have to complete this "250 characters or more" review and I have to register to dealerrater.com to finish this customer review. More

Peter Lee was very helpful, patient, and knowledgeble. We were purchasing a rav4 for our son and had many questions which were explained to us thoroughly. We had a good experience buying our first toyota and were purchasing a rav4 for our son and had many questions which were explained to us thoroughly. We had a good experience buying our first toyota and would recommend this dealer to anyone interested in buying a toyota. More

Peter Lee was knowledgeable, courteous and very good at keeping in touch when our preowned car was delayed in being ready for pickup. Everyone we dealt with at the dealership answered our questions thoroug keeping in touch when our preowned car was delayed in being ready for pickup. Everyone we dealt with at the dealership answered our questions thoroughly and courteously. No hard sell to take optional services, warranties. The price was fair, and the car was completely services and inspected before we took it. And we have a complete record of everything that was done to it so that we can continue good service. Highly recommend them. We'll be back again. More

Peter was very professional. He should that he cared about our needs. He was very friendly. I was there the weekend before I bought my vehicle and was not very impressed the with salesman. When I mee about our needs. He was very friendly. I was there the weekend before I bought my vehicle and was not very impressed the with salesman. When I meet with Peter he was willing to work with my needs and I told him exactly what I was looking for. More