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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

March 15, 2011

Theo was just about perfect, polite, professional and honest. He located a vehicle exactly like I requested that was not in stock very quickly and at a fair price. He was easy to reach via email and phon More

by leedunfee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Langston
March 08, 2011

Very adult. Never once complained (like some dealers) during the negotiation that we were squeezing them, weren't allowed to negotiate, etc. At all times projected confidence deal would get done and it More

by reg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo (manager), Malcolm (slaes). Luna (extra packages), Ivan (nav system expert), and Martin (finance)
March 01, 2011

In the past I've found buying a car to be a frustrating and time consuming experience. The individuals I dealt with at Jim Coleman Toyota respected my time, my finances, and did not make me feel as if the More

by jbarnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Schmidt, Theo, Larry
February 25, 2011

I bought a 2010 Prius and the after market Rep came after me right after I had signed all the paperwork and I purchased the paint protection and undercoating, I didn't realize the car had 2 scratches when I More

by riceldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoyos, Florans, Dale
January 30, 2011

Got great price and the service was excellent. They beat all prices I received from other dealers with no haggling. Patrick Coleman, Sale Manager, and Peter Lee, Sale Consultant, were a pleasure to work wi More

by rajvp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lee
January 26, 2011

Peter put me in the Camery and had me work through every function on the car so I would understand each and every feature. He answered a myriad of questions and 2 weeks later after my purchase, he helped m More

by K_Gaskill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lee
January 22, 2011

I arrived with prices from 3 other dealers, Coleman's price, and Peter's name from internet contact. Coleman not only met the best terms, including the trade-in value, but found the color I wanted at th More

by celiavmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Lee
January 20, 2011

I have never had such a wonderful experience buying a car. I first worked with Claudia Cabera and she was gracious, helpful and a joy to work with. When negotiations for price began she brought in Patr More

by cemanfreda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Coleman and Claudia Cabera
January 06, 2011

I gave this dealership ALL 5's because of the prompt and efficient service. All my questions and concerns were addressed in a timely manner. I worked with Harald and Larry and the both were OUTSTANDING!!!!! More

by nbkswpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harald and Larry
December 29, 2010

This is our 4th Toyota (3rd Camry) & the easiest experience we've ever had. We knew Brian from his retail career. He is a no hassle salesman while being informative & helpful with the whole process More

by ToyotaLoyalist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks & Tim (Finance)
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