Jim Coleman Toyota
Bethesda, MD
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Matthew Muradaz and Patrick Coleman were very helpful and knowledgeable about their products. They made my buying experience a pleasure. Matthew took the extra time to explain the mechanics of my Rav 4. I am knowledgeable about their products. They made my buying experience a pleasure. Matthew took the extra time to explain the mechanics of my Rav 4. I am really a novice when it comes to anything mechanical. I felt very confident driving my new car home that day. I would highly recommend this dealership to my friends. I would definitely recommend Matthew. He has a great personality and takes the time to explain everything. More
It was really a great experience when I purchased a Camry car at Jim Coleman Toyota. Mr. Malcolm Bivins was very friendly, informative and helpful showing us various models of cars so that we could compare a car at Jim Coleman Toyota. Mr. Malcolm Bivins was very friendly, informative and helpful showing us various models of cars so that we could compare and make the final decisiom. I appreciate very much for his kind help and will recommend Jim Coleman to my friends. As a matter of fact I did recommend Malcolm to a friend who is looking for a car dealer. More
We were very pleased with the overall experience. Francisco, just in his first month at the dealership, was genuine in the way he presented the car (Prius) and executed the sale with utmost professio Francisco, just in his first month at the dealership, was genuine in the way he presented the car (Prius) and executed the sale with utmost professionalism. He worked with us to adjust to our schedule and on the whole between him and Theo, they completed the transaction effortlessly and efficiently. Thank you for making it a pleasant experience. More
We went to the dealer only a few days after our arrival to the US and we were naturally a bit nervous about having to go through the whole propecess of buying a car in a different language and system. Mal to the US and we were naturally a bit nervous about having to go through the whole propecess of buying a car in a different language and system. Malcom however made us feel comfortable and at ease from the beginning till the end with his friendliness and patience. He was always sincere in answering our questions and giving fair advise. The whole process took hours and we were very tired at the end, but the whole experience was a pleasant one thanks to him. We ended up buying a different car from our original plan but were very happy with our choice. More
Mathew was a breath of fresh air when it came to how he handled selling me my car. He was not high pressure and instead was friendly, informative and seemed genuinely to care that I chose a car that I woul handled selling me my car. He was not high pressure and instead was friendly, informative and seemed genuinely to care that I chose a car that I would be happy with. Most surprisingly, he has followed up to make sure that I have had a good experience with my Prius and that I was taking advantage of all the bells and whistles that came with the car. I would come back to Matt for mt next purchase and I will recommend him to friends More
We are first-time car buyers and found Jim Coleman Toyota online. I contacted them via email, and Luis Medina responded within minutes so we made an appointment to meet. Luis was very knowledgeable and frien online. I contacted them via email, and Luis Medina responded within minutes so we made an appointment to meet. Luis was very knowledgeable and friendly. He greeted us and promptly took us to look at various versions/packages of the car we were there to see. He was very straightforward; he didn't spend a lot of time "talking up" the car and fancy features we didn't care about. He gave us solid information and didn't throw his opinion around like many car salespeople tend to do. But at the same time, he was extremely personable. He broke down the pricing for us clearly and showed us the exact markup from the dealer price. Luis also waited patiently while we called another dealer to compare prices. The other dealer was dragging things out, and Luis was extraordinarily patient and didn't pressure us into a sale. We knew we wanted to buy from him. Ben Bahati handled our financing. He processed our financing application quickly and efficiently, walked us through each step, and answered all our questions. The service was excellent, and each person at the dealer was professional and friendly. I highly recommend Jim Coleman Toyota, and specifically, Luis Medina and Ben Bahati. They will take care of you from the moment you walk in. It was a great, stress-free experience. More
I had a great experience at Jim Coleman. Greg was our salesman and although he was quite new to the job, he was very knowledgeable about the Prius (the car I bought) and was very patient while I weighed salesman and although he was quite new to the job, he was very knowledgeable about the Prius (the car I bought) and was very patient while I weighed all of my options. I told him that I was thinking of checking out another dealership, just to see if they had any specials running, and he assured me that the Toyota incentives were the same across the board. I felt comfortable with him as a salesperson so I bought the car without even looking anywhere else. The financing process took some time, but that is to be expected. I have even called him a few times after the fact with several questions about car registration and he was quick to respond to my inquiries. I was pleased with the service and look forward to keeping my new car in great shape. More
Buying a new car has always intimidating for us. This time it was different. Greg Lacina was an excellent salesman who made the entire process extremely painless. He made us feel more like guests than cu time it was different. Greg Lacina was an excellent salesman who made the entire process extremely painless. He made us feel more like guests than customers. We are very happy with our new Toyota Highlander!! More
We had a very pleasant experience dealing with this dealership and with our salesman, Malcolm. He was friendly and helpful, and everything went smoothly. The paper processing took no time at all. Th dealership and with our salesman, Malcolm. He was friendly and helpful, and everything went smoothly. The paper processing took no time at all. The car was as they had described it online, and we are happy with our purchase. More
I started my search all over the Maryland and Virginia area when I came along the exact car I wanted, and it was at Jim Coleman Toyota. This was my first time at the dealership, and I was assisted by Luis area when I came along the exact car I wanted, and it was at Jim Coleman Toyota. This was my first time at the dealership, and I was assisted by Luis Medina. He was the first salesman to greet me, and he was very friendly the whole way through. I felt bad that he had to stay until after closing, but he did not seem to mind. I am very sastified with the dealership as a whole. More