Jim Coleman Toyota

I had a friendly, no-hassle experience working with Patrick Coleman and Matthew Muradez when I purchased a Toyota SE a few months ago. Patrick and Matthew were straightforward, well-informed, and easy Patrick Coleman and Matthew Muradez when I purchased a Toyota SE a few months ago. Patrick and Matthew were straightforward, well-informed, and easy to work with. The pricing, prearranged through Costco's program, was competitive, and I appreciated their willingness to have the car delivered to my home. I've been very happy with the car so far and I would gladly recommend this dealership (where I also purchased a Sienna minivan last year). More

Mr. Bivins was a pleasure to work with. Excellent customer service! He is a wonderful, patient, kindhearted man who is very knowledgeable about all the vehicles. He does everything in his power to e customer service! He is a wonderful, patient, kindhearted man who is very knowledgeable about all the vehicles. He does everything in his power to ensure that you get the car that best fits your needs and desires and the best deal. I walked out with a better deal than expected! Very pleased with my experience. Thank you Mr. Bivins More

I gave Jim Coleman Toyota a GREAT rating because the three employees who assisted me were really great to deal with. They were very professional, while at the same they were good natured, knowledgable three employees who assisted me were really great to deal with. They were very professional, while at the same they were good natured, knowledgable and very helpful! They made buying my new care a very pleasant experience! My sincere thanks to Lee Clemons, Roy L. Morrisey and Ramon Cabrera Kenneth Niles 5500 Friendship Blvd, Apt. 1916N Bethesda, MD 20815 More

Purchased a Toyota Prius Plug-In around Memorial Day 2012. Not too many of these cars have been sold as of yet but it's awesome. Didn't intend to buy a Plug-In but found in my visits to the dealer tha 2012. Not too many of these cars have been sold as of yet but it's awesome. Didn't intend to buy a Plug-In but found in my visits to the dealer that's it very practical and has a great price. Dan Smith was honest about its pluses and minuses (particularly spare tire not included). But the dealer helped me get a great alternative and got me going. So very pleased. More

The service was great and Ben was very pleasant! He was able to explain everything clearly and provided us with the deal that we wanted! The deal was done in a day, and I drove my new 2012 Camry home! able to explain everything clearly and provided us with the deal that we wanted! The deal was done in a day, and I drove my new 2012 Camry home! More

Overall very positive buying experience for a '12 AWD Highlander Limited. Ben Lare managed my sale right from the internet quote through purchase and delivery. Ben and the other sales managers were very Highlander Limited. Ben Lare managed my sale right from the internet quote through purchase and delivery. Ben and the other sales managers were very pleasant. I was presented with the usual post purchase options, but was never pushed into buying any. Maybe it's the location (Bethesda with it's more affluent clientele) but I found the dealership to be very professional; felt more like a Lexus dealership than a Toyo one. And of the many salesman I've met over the past few weeks in various dealerships, Ben was definitely one of the nicest to work with. Ben was more than willing to beat any quote I had, so it does pay to do your research and go with good quotes. Good luck with the buying experience, and enjoy that new car!!!!! More

The service was very helpful, and positive. I also appreciated the fact that I was not called/ emailed excessively by the dealership as I was making my choice. appreciated the fact that I was not called/ emailed excessively by the dealership as I was making my choice. More

This is the second car we have purchased from Peter. He is an absolutely terrific sales person, no pressure, highly responsive, knowledgeable and a pleasure to deal with. He is very customer focused. is an absolutely terrific sales person, no pressure, highly responsive, knowledgeable and a pleasure to deal with. He is very customer focused. More

Abu,our initial contact via our web inquiry, very kindly put us in Matthew's hands. Matthew was very professional, personable and most of all...patient. we plied him with many questions and concerns and too put us in Matthew's hands. Matthew was very professional, personable and most of all...patient. we plied him with many questions and concerns and took two test drives. He clearly knew the product and helped us navigate through the features of each vehicle.Also helpful were Martin Beckier, Bienvenu, and the woman who gave us our options on various products of protection (whose name escapes me). We found everyone(including those not involved in the sale) to be friendly and attentive.Kudos to Matthew for quelling the nerves of someone who hadn't purchased a vehicle in 18 years...and yes,my soon to be retired Corolla was purchased at the very same dealership! Thanks Matt and all... More

Matthew Muradez, my salesman, was friendly, helpful and responsive in both Internet/email/telephone communication and later at the showroom. He listened carefully to what I was looking for and found the T responsive in both Internet/email/telephone communication and later at the showroom. He listened carefully to what I was looking for and found the Toyota that met my needs. He was knowledgeable about the various manufacturer/dealer "packages" and talked to his sales mgr. several times in finding the best option for getting me the best price, finally bringing in Patrick Coleman, his boss, who sealed the deal with an extra $200 off "to make sure I was happy." Theo Langston, the finance rep, could probably sell snowballs in Alaska, and though he had a menu of possible "add-ons," he recommended only two which would be of special value to me since I had told him I planned to keep the car for 10 years or more. I think I should have received more money for my trade-in, even though the car was old with bumper pings and the like, but all-in-all, it was a good day's work. Although I don't think I could ever say buying a car was a GREAT experience, Matthew, Patrick, Theo--and everyone at Jim Coleman Toyoto -- made the experience as hassle-free and successful as possible. More