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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

March 10, 2013

I think that Daniel was truely exceptional in every way. He was friendly, very easy to work with, knowledgeable about the RAV4 and was willing to show me every little trick and cool option that this car had More

by NicelyNicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
March 01, 2013

I had visited Jim Coleman Toyota a few months ago looking for a used RAV4; after my visit with Greg, he was excellent in following up with me with periodic phone calls. A few weeks ago, my wife and I change More

by abmc
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Greg Lacina, Greg Lacina
February 28, 2013

I must admit I had an unanticipated good experience at this car dealership. The sales person and everyone that helped us were friendly, easy going and made buying the car I was looking for pretty easy and More

by kimberlydnovotny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Medina
February 26, 2013

Our family has always been loyal customer of Jim Coleman. I was there to service my 2010 Corolla when Matthew walked to me and offered help. He then explained to me about the "trade-in" of my leased 2010 C More

by kahtat81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Muradaz
February 25, 2013

I was treated as a grownup, my knowledge and approach were respected, and there was no effort at manipulation. The people with whom I delt were very friendly and pleasant, while also being professional More

by highlanderblue2013
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Arslan Almas, Godwin Kutu-Agbeko, Theo Langston
February 22, 2013

I wanted to marry Harold and adopt Greg! Harold went out of his way to get me financed - he is a fascinating person. Greg was my sales guy and he was courteous and knowledgeable. The whold experience was More

by BertLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Grag
February 13, 2013

Both Arslan and Godwin were awesome. Efficient, friendly and effective. Could not have gone more smoothly. I look forward to a continued relationship with this dealership. More

by delanyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arslan and Godwin, Godwin Kutu-Agbeko
February 07, 2013

We were very impressed with the outstanding service we received from Jim Coleman Toyota in the purchase of our new Toyota RAV4. Godwin Kutu-Agbeko called us within an hour with his response to our Consum More

by mkwast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Godwin Kutu-Agbeko, Godwin Kutu-Agbeko
January 30, 2013

His (Mr. Peter Lee) personality was great. The way he approach to a me is that like family. In summary all I can is "He is one of the best sales associate I worked with". More

by Maksudul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
January 19, 2013

Brian Brooks was very helpful in the sale of our Prius V. He was excellent in pointing out how to drive the car efficiently and make use of its many features. More

by depamphg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
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