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Jim Coleman Nissan of Silver Spring - Service Center

Silver Spring, MD

4.8
199 Reviews

199 Reviews of Jim Coleman Nissan of Silver Spring - Service Center

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July 28, 2024

Thomas was great. He kept me in the loop at all times. He told me the cost before the work was done. More

by SSIMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 28, 2024

I took my new truck (2023 Frontier) in because it has had an intermittent noise since I got it. The services manager suggested an oil change because I was due (I usually do them myself). When I went to pick More

by KELLRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Samuels
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Hello my name is Umar Chaudhry General Manager here at Jim Coleman Nissan of Silver Spring. I am sorry to hear of this issue you are having with your vehicle. Please contact me directly at uchaudhry@jimcolemanauto.com or 301-288-6871 I would appreciate the opportunity to speak with you in an effort to resolve your issues. Look forward to speaking with you and thank you for taking the time to update me on the issue.

July 27, 2024

Absolutely fantastic. Thomas Corzo, it is always a pleasure to work with you and Thomas Marshall is a wonderful salesperson. More

by TXTMII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 23, 2024

Great support and easy to work with. Coordination and time taken for the service was accurate.Looking forward for next visit. More

by SHRIKUMAR.SUKHTHANKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 17, 2024

Very nice to deal with . Thank you for helping me so quickly ! You made my mind rest easier ! More

by BONNIE.S.UDITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 17, 2024

Service was efficient and the representative gave clear and concise explanation of services received/ needed. . More

by RLT22009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 17, 2024

I have always had a pleasant experience taking my car to Jim Coleman Nissan of Silver Spring. The staff is always friendly and the waiting area is nice. More

by RICKADLE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 16, 2024

Michae, the service repl was great and professionally. I Will return again for service.Thanks More

by ABEAGBETTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 16, 2024

El servicio que prestan a los vehículos es exelente,igualmente el trato a los clientes. More

by eduque.4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Okogun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 13, 2024

This dealership exhibits excellence and professionalism which are extremely important to me. I have already recommended this dealership to someone and others that I may meet. More

by PSALMS119V175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

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