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Jim Coleman Nissan of Silver Spring - Service Center

Silver Spring, MD

4.8
199 Reviews

199 Reviews of Jim Coleman Nissan of Silver Spring - Service Center

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August 16, 2024

He was helpful by communicating with me clearly in what was going to happen to my car during its time in service More

by ANOTHERCRISTIANO
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

August 15, 2024

I had a transfer case replacement due to my 4wd indicator light flashing high to auto for a few mins at time as I drive.. the next day..the light is flashing again. More

by KHOLLOWAY2388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Hello, We are sorry to hear this is happening, we would be happy to look at the vehicle again and find out what is going on with the flashing light. Have you had a chance to speak to our management team about this issue? Please reply and let me know I would be happy to assist on this going forward and help resolve this issue. Umar Chaudhry uchaudhry@jimcolemanauto.com 301-288-6871

August 15, 2024

Professional. Delivered my to me as promised. Kept me informed throughout the entire process. Thanks More

by KBROWDE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

August 07, 2024

Very expedient in doing oil change The vehicle was returned after cleaning. Everything A Okay More

by miapow.rfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Polio-Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

August 06, 2024

Excellent service. Very friendly crew and goes out of his way to explain everything that was done. More

by ANGELITA.DEDIOS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

August 05, 2024

Excellent customer service. Very attentive. Kept me informed the whole time. The service was quick and efficient!! In and out!! More

by NFRENCH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

August 03, 2024

Friendly customer service and get the job done right on time. Labor and parts charges are fair. Giving a car wash is my favorite. More

by JOSEPHKHUANGOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

August 02, 2024

Michael explained everything to me that was going on with my vehicle. His attention to detail was great. More

by DELWIN_HAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 29, 2024

Michael is the best! He is extremely communicative and explains everything in detail on what’s happening to my truck. He was timely in his outreach and followed up to ens More

by CHEVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kamden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

July 28, 2024

They offer excellent service and very knowledgeable will return for all my service needs in the future More

by FAYFAY711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Polio-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jim Coleman Nissan of Silver Spring responded

Thank you so much for taking the time to leave us a 5 star review! We are happy we could meet your expectations. Sincerely; Jim Coleman Nissan of Silver Spring Team

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