Jim Coleman Nissan of Silver Spring - Service Center

Thomas Corzo,Is my service advisor I had a battery problem called him ,He got me in bay fast and efficiently to replace the battery,He is very Professional with Great customer service. Thanks! problem called him ,He got me in bay fast and efficiently to replace the battery,He is very Professional with Great customer service. Thanks! More

TBH, even tho we my G/daughter's car there 2 yrs ago. We were reluctant to change Nissan Dealers for. Service. So glad we did... 10*** Unbelievable the deference in the ALL-AROUND-SERVICE experience we g We were reluctant to change Nissan Dealers for. Service. So glad we did... 10*** Unbelievable the deference in the ALL-AROUND-SERVICE experience we got Bryan & Roy 💯 kudos for taking excellent care of Ashley More

The dealership has been a joy to receive service from as the team is personable, knowledgeable, and efficient in their process. the team is personable, knowledgeable, and efficient in their process. More

The team at Jim Coleman's Nissan has been working on my car to get to the root of the problem with my camera screen and it needed a new HDAS system installed. car to get to the root of the problem with my camera screen and it needed a new HDAS system installed. More

Excellent service they met and exceeded my expectations that’s all I have to say that’s all I have to say More

Clean, professional, and helpful. I will always go to them for my service and to buy a vehicle. I will always go to them for my service and to buy a vehicle. More

Friendly service, quick service, the service team checked in twice while I was waiting and cleaned my car at the eng of the service. in twice while I was waiting and cleaned my car at the eng of the service. More

The reception, service, and accounting were all 5 star in independent performance. However, the lack of coordination of the total dealership was notable. The cost to me could have been less if the service in independent performance. However, the lack of coordination of the total dealership was notable. The cost to me could have been less if the service dept. had up to date knowledge of the status of my recall. How can I trust my vehicle's maintenance to a service dept. that does not know what nissan advises about this past recall and maintenance visit. My 2 hour appointment became a 7 hour appointment and all my afternoon appointments had to be abruptly cancelled. The efficiency and attention to details that kept me as a customer to Herb Gordon for 30 years was absent. I will continue with Jim Coleman. Thank you for your assistance. I hope future repair and service and, possibly , sales, will be more professional and responsible. More

They did a good job, will use again. Did the service and washed tha car. Done in less time than expected Did the service and washed tha car. Done in less time than expected More