Jim Coleman Nissan of Silver Spring - Service Center

Service and communication where excellent, Mike handled the request perfectly and made the process simple and informative. the request perfectly and made the process simple and informative. More

The next door to Nissan buildung is NBT that gives free tire rotation with a oil change and Nissan charge me a about a double of the same service. So please be competitive with your immediate neighbor. Tha tire rotation with a oil change and Nissan charge me a about a double of the same service. So please be competitive with your immediate neighbor. Thanks More

Customer service was the worst I have encountered since coming to this location. The new maintenance sheets are very misleading. My car only has 20k miles and I had a 2 page list of red critical’s that I l coming to this location. The new maintenance sheets are very misleading. My car only has 20k miles and I had a 2 page list of red critical’s that I later found out are only recommendations. Came in with a light on my dash board for them to turn it off as if everything was checked out. Riding home the light returned. This is a persons safety and they could care less. More

I had the most wonderful time with the service department, service advisor was very polite and nice. For that I will be coming back to have my vehicle service. Thanks best service department department, service advisor was very polite and nice. For that I will be coming back to have my vehicle service. Thanks best service department More

Mr. Thomas Corza my Service Advisor provide outstanding service each time I bring my Frontier in for service. He explain in great details what need to be serviced. The entire Staff in professional and cour service each time I bring my Frontier in for service. He explain in great details what need to be serviced. The entire Staff in professional and courteous as I stated before I would not hesitate in recommending the dealership to a family member or friend. More

They are very kind i appreciate soecialy mr. miceal in service departmet i recomended for all. miceal in service departmet i recomended for all. More

I was in and out. Literally. Fastest oil change ever. I was surprised of how fast my oil was changed. Literally. Fastest oil change ever. I was surprised of how fast my oil was changed. More

Thomas Corzo enthusiastically greeted me at my vehicle within 2 minutes of my arrival to the service center. He maintained great updates through text during my onsite waiting time. Thank you Thomas! within 2 minutes of my arrival to the service center. He maintained great updates through text during my onsite waiting time. Thank you Thomas! More

Staff was warming & very hospitable. Work was done very quickly. My new place for needed service. Work was done very quickly. My new place for needed service. More

My service advisor is exceptional. Repair completed in timely manner. Cashier is extremely friendly. Check in also on point. Extremely pleased with this auto repair facility. 5 St Repair completed in timely manner. Cashier is extremely friendly. Check in also on point. Extremely pleased with this auto repair facility. 5 Star Rating. More