Jim Coleman Nissan of Silver Spring - Service Center

Clean, professional, and helpful. I will always go to them for my service and to buy a vehicle. I will always go to them for my service and to buy a vehicle. More

Friendly service, quick service, the service team checked in twice while I was waiting and cleaned my car at the eng of the service. in twice while I was waiting and cleaned my car at the eng of the service. More

The reception, service, and accounting were all 5 star in independent performance. However, the lack of coordination of the total dealership was notable. The cost to me could have been less if the service in independent performance. However, the lack of coordination of the total dealership was notable. The cost to me could have been less if the service dept. had up to date knowledge of the status of my recall. How can I trust my vehicle's maintenance to a service dept. that does not know what nissan advises about this past recall and maintenance visit. My 2 hour appointment became a 7 hour appointment and all my afternoon appointments had to be abruptly cancelled. The efficiency and attention to details that kept me as a customer to Herb Gordon for 30 years was absent. I will continue with Jim Coleman. Thank you for your assistance. I hope future repair and service and, possibly , sales, will be more professional and responsible. More

They did a good job, will use again. Did the service and washed tha car. Done in less time than expected Did the service and washed tha car. Done in less time than expected More