Jim Coleman Nissan of Silver Spring - Service Center

I haven’t been to this location since it was previously Mile One. I think they did good. However, following my service I went to my independent mechanic and he pointed out some of the incorrect statements Mile One. I think they did good. However, following my service I went to my independent mechanic and he pointed out some of the incorrect statements made by the Nissan mechanics. The one that bothered me the most was the brakes. Nissan said my front brakes and rotors were a 4 and in the red. My mechanic found that it was actually my rear brakes that’s were bad, not the front. What if I had went ahead with the service with Nissan and the wrong thing was done? Would it have been caught or would I have just wasted my money and had something unnecessary done? Not a great experience but it wasn’t awful either. More

service with a smile although the coupons could be a little more clearer. staff is professional and courteous as ever. a great experience. little more clearer. staff is professional and courteous as ever. a great experience. More

Great, professional service every time. The dealership is clean and everyone welcomes you with a smile. Always happy to visit! The dealership is clean and everyone welcomes you with a smile. Always happy to visit! More

I came in for an oil change and possible oil leak. The service dept was professional and friendly. The service dept was professional and friendly. More

Great service very well please my car use to get wash what happened. Maybe next time what happened. Maybe next time More

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Service very well done, explanations were clear and concise. Friendly staff. Will visit again, thank you! concise. Friendly staff. Will visit again, thank you! More

Service was done timely manner and the wait time was as promised. I like the newly renovated Silver Spring service center. Thank you to service team. promised. I like the newly renovated Silver Spring service center. Thank you to service team. More

Very helpful and service done in timely Manner thanks to Thomas C for being informative and nice! Ashley is very helpful as well! Thomas C for being informative and nice! Ashley is very helpful as well! More

The workers were very patient throughout the entire process. We were able to come up with a compromise process. We were able to come up with a compromise More