Jim Coleman Nissan of Silver Spring - Service Center

Nice 👍 service They always wash my car Service writer is good 👍 Thank you Anthony Flores is good 👍 Thank you Anthony Flores More

Very straight forward conversation and seems no hidden agenda. Would suggest to check the COP prior to recommending service. agenda. Would suggest to check the COP prior to recommending service. More

The Service Writer was professional and provided updates on my vehicle as I was meeting with Thomas Marshall in sales. It was not my intention to leave with a new vehicle. The new lease was handled excell on my vehicle as I was meeting with Thomas Marshall in sales. It was not my intention to leave with a new vehicle. The new lease was handled excellently and the follow up has been outstanding. More

Grate Customer services and they were finishing a timely matter Was very knowledgeable about the service I was getting matter Was very knowledgeable about the service I was getting More

Fast service and communication really good also I loved they clean my car after the oil change they clean my car after the oil change More

Thomas, my service contact, is welcoming and ready to initiate the service that is being performed on my vehicle. He has told me in advance of my visit, how long he expects the service to take so that I initiate the service that is being performed on my vehicle. He has told me in advance of my visit, how long he expects the service to take so that I can wait at the dealership or if it is a longer service, plan to return when the job is completed. I also appreciate that Thomas shows me photos of the parts of my vehicle that may need repair. He answers questions about prioritizing what safety needs are necessary to take action in the present as well as what are future safety concerns. This allows me to plan ahead and put these future safety repairs in my budget. More

Very professional experience and efficient. Very clean facility and love the condiments available to the customers. Very clean facility and love the condiments available to the customers. More

Pleasant, professional and timely. I am happy to be a customer at this Silver Spring location. I am happy to be a customer at this Silver Spring location. More

Service was completed before the given time which was a pleasant surprise. Job was done as expected and customer service was good. Oh, and they washed the car afterwards, awesome! pleasant surprise. Job was done as expected and customer service was good. Oh, and they washed the car afterwards, awesome! More

Excellent customer service. Everyone very nice and polite with me. Recommend them very much. Great experience. Everyone very nice and polite with me. Recommend them very much. Great experience. More