Jim Coleman Nissan of Silver Spring - Service Center

Was able to get an immediate appointment and car was ready sooner than expected. Excellent service and I appreciate the service advisor's help. ready sooner than expected. Excellent service and I appreciate the service advisor's help. More

Getting my car worked on for the first time for Nissan went swell. It was quick organized and had me well informed. went swell. It was quick organized and had me well informed. More

Service desk is friendly both times I went with real smiles on their face. Service not too long for an oil change compared to Jiffy Lube. smiles on their face. Service not too long for an oil change compared to Jiffy Lube. More

I’m so happy I found a place to take my Rogue whenever it needs care. The people are so nice and they keep you informed about what’s going on. Thanks Thomas Corzo. I appreciate your assistance. needs care. The people are so nice and they keep you informed about what’s going on. Thanks Thomas Corzo. I appreciate your assistance. More

Convenient location, corteous Staff & clean. Made recommendations for future service yet not pushy. Complimentary car wash m Made recommendations for future service yet not pushy. Complimentary car wash m More

Service and communication where excellent, Mike handled the request perfectly and made the process simple and informative. the request perfectly and made the process simple and informative. More

The next door to Nissan buildung is NBT that gives free tire rotation with a oil change and Nissan charge me a about a double of the same service. So please be competitive with your immediate neighbor. Tha tire rotation with a oil change and Nissan charge me a about a double of the same service. So please be competitive with your immediate neighbor. Thanks More

Customer service was the worst I have encountered since coming to this location. The new maintenance sheets are very misleading. My car only has 20k miles and I had a 2 page list of red critical’s that I l coming to this location. The new maintenance sheets are very misleading. My car only has 20k miles and I had a 2 page list of red critical’s that I later found out are only recommendations. Came in with a light on my dash board for them to turn it off as if everything was checked out. Riding home the light returned. This is a persons safety and they could care less. More

I had the most wonderful time with the service department, service advisor was very polite and nice. For that I will be coming back to have my vehicle service. Thanks best service department department, service advisor was very polite and nice. For that I will be coming back to have my vehicle service. Thanks best service department More

Mr. Thomas Corza my Service Advisor provide outstanding service each time I bring my Frontier in for service. He explain in great details what need to be serviced. The entire Staff in professional and cour service each time I bring my Frontier in for service. He explain in great details what need to be serviced. The entire Staff in professional and courteous as I stated before I would not hesitate in recommending the dealership to a family member or friend. More