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Jim Coleman Nissan of Silver Spring - Service Center

Silver Spring, MD

4.8
175 Reviews

175 Reviews of Jim Coleman Nissan of Silver Spring - Service Center

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May 03, 2024

My service advisor is exceptional. Repair completed in timely manner. Cashier is extremely friendly. Check in also on point. Extremely pleased with this auto repair facility. 5 St More

by PSALMS119V175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Samuels
May 03, 2024

Great, professional service every time. I would recommend this dealership to my family and friends without hesitation. More

by DMITCHELL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Ucanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Thomas Corzo is welcoming, mature, professional, informative and an honest human being. He was well dressed, articulate and such a handsome young man. It was a joy in working with him in having my More

by Pat Joyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Thomas Corzo
May 01, 2024 -

Pat Joyner responded

Thomas Corzo is welcoming, mature, professional, informative and an honest human being. He was well dressed, articulate and such a handsome young man. It was a joy in working with him in having my vehicle serviced on 4/30/23. My vehicle was serviced in 2023 and was inspected to have a suspension issue by a former certified technician (no longer there) at this dealership. My vehicle was inspected on 4/30/24 for suspension issue and none was found by the certified technician. A huge thank you to the certified technician (an asset) who serviced my vehicle and for being so honest and upfront regarding the matter. Very baffled but delighted to know that there are still honest people in this world. I also, had a great coupon to help lower my out-of-pocket maintenance expenses. Yes, i will be back and will not wait too long this time. Oh, love the variety of coffees, snack machine loaded with snacks and the dealership is very clean and well organized.

April 30, 2024

Thomas n the service department was extremely attentive to my needs. He was able to resolve my problem within minutes. More

by WILLIAMSNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Thomas
April 28, 2024

Auto repair representative provided great service and let me know what services are needed during my next visit. More

by VEALENELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umar Chaudhry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Thomas was a very kind helpful service agent! It’s always professional and welcoming when i visit this location More

by ESPINALMARLA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
April 21, 2024

Great overall experience each time. Always happy to recommend this dealership to friends and family. More

by DMITCHELL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Ucanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

It is quick to make an apt on the app and the service dept is TOP NOTCH! I sat and waited for my vehicle in their beautiful new waiting area and had the opportunity to hear them speak with several custom More

by HHOLTSALB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
April 14, 2024

Very friendly and quick service. It was easy to make my appointment and services performed are always clearly stated. More

by FOLA7270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Corzo
April 14, 2024

Tom’s greeting is very professional, pleasant, patient, genuine and likely more. As am I. Thank you Tom for your service. You made my visit comfortable. The team is overall showing customer appreciation More

by DANINAWHARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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