Jim Coleman Nissan of Silver Spring

The Service Writer was professional and provided updates on my vehicle as I was meeting with Thomas Marshall in sales. It was not my intention to leave with a new vehicle. The new lease was handled excell on my vehicle as I was meeting with Thomas Marshall in sales. It was not my intention to leave with a new vehicle. The new lease was handled excellently and the follow up has been outstanding. More

Very straight forward conversation and seems no hidden agenda. Would suggest to check the COP prior to recommending service. agenda. Would suggest to check the COP prior to recommending service. More

Everyone at the dealership made us feel welcomed. Geovanny was very nice and efficient, and Kyle was very professional. Geovanny was very nice and efficient, and Kyle was very professional. More

Exelente. el personal.especial el bendedor que me mostro el vehiculo.muy profesional el bendedor latino el personal.especial el bendedor que me mostro el vehiculo.muy profesional el bendedor latino More

All I can sI had the priviledge to work with Umar(GM), Jay(Financial Director and Richard(sales rep). They were extremely patient and understanding of my needs and wants in a vehicle and finance. I had Jay(Financial Director and Richard(sales rep). They were extremely patient and understanding of my needs and wants in a vehicle and finance. I had previously purchased an Ariya with them and had a major accicdent. They stayed by my side making sure I was ok and checking to see when I'd be ready. When I was ready they were ready. Richard was great to work with and I'd certainly see myself working with him again. From the receptionist to the GM everyone made us comfortable and at home. It's with great appreaciation to Umar, Jay and Richard that I say Thank you. I love my new Black Diamond(EVette)!! Best Regards Kobie Cole More

One of the most professional Nissan dealers I've worked with. Great experience overall. Will lease my next car from them. Also gave me a fair offer and found the exact trim I wanted from another dealership with. Great experience overall. Will lease my next car from them. Also gave me a fair offer and found the exact trim I wanted from another dealership without charging me additional fees. More

Grate Customer services and they were finishing a timely matter Was very knowledgeable about the service I was getting matter Was very knowledgeable about the service I was getting More

What can I say? !?! Great experience! From the time I called to price the vehicle (Kyle) to sales and test drive (Thomas) to financing (Jay). The staff at Jim Coleman !?! Great experience! From the time I called to price the vehicle (Kyle) to sales and test drive (Thomas) to financing (Jay). The staff at Jim Coleman Nissan was amazing. No pressure, no up selling, no hidden fees. Stress Free would be an understatement. More

Fast service and communication really good also I loved they clean my car after the oil change they clean my car after the oil change More

Thomas, my service contact, is welcoming and ready to initiate the service that is being performed on my vehicle. He has told me in advance of my visit, how long he expects the service to take so that I initiate the service that is being performed on my vehicle. He has told me in advance of my visit, how long he expects the service to take so that I can wait at the dealership or if it is a longer service, plan to return when the job is completed. I also appreciate that Thomas shows me photos of the parts of my vehicle that may need repair. He answers questions about prioritizing what safety needs are necessary to take action in the present as well as what are future safety concerns. This allows me to plan ahead and put these future safety repairs in my budget. More