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Jim Coleman Nissan of Silver Spring
Silver Spring, MD
369 Reviews
Jim Coleman Nissan of Silver Spring, now serving the Montgomery, Howard, and Prince George's County areas, customers have trusted the Jim Coleman name for all their automotive sales and service needs. Here at Jim Coleman Nissan of Silver Spring, we have put all that experience into the newest, easiest way to buy a brand-new Nissan of quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an easy-to-navigate website, featuring up-to-date specials. At Jim Coleman Nissan of Silver Spring, we take pride in the vehicles we sell and strive to provide a great customer experience. Whether you are looking for a new Nissan or used we would be happy to assist you in the car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 369 reviews
May 13, 2025
Great dealership but needs a complete overhual on communication. My tire light was on for low tire pressure when I came in for an oil change. After servicing, the light was still on. I was told by communication. My tire light was on for low tire pressure when I came in for an oil change. After servicing, the light was still on. I was told by the the Service department that the technician inflated the tires and that I problably needed to drive around and the light will go off. I drove around the circle twice until the tire pressure showed and the light was still on and the pressure read 25. I drove back to the dealer to show the service rep that the tire pressure indeed was NOT changed. HE drove my car around the back to put air in the tire. More
by MRSMARIEMONROE
Verified CustomerEmployees Worked With
May 13, 2025
Jim Coleman Nissan experience with the service department was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services. was very good experience. Bryan kept me up to date with everything going on. I didn’t feel pressured into any other services. More
by ABeach
Employees Worked With
May 09, 2025
I was satisfied with the customer service Richard was great help overall I was happy with everything great help overall I was happy with everything More
by Tigesttesfa
Employees Worked With
May 06, 2025
Customer service was good. Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time Lobby was good. One thing I don’t understand, why they made me to come, when they don’t have part. Wasting time More
by DR_VODELA
Employees Worked With
May 05, 2025
Great overall experience at this dealership. Friendly and knowledgeable about the vehicle. I will recommend this dealership to family and friends. Friendly and knowledgeable about the vehicle. I will recommend this dealership to family and friends. More
by DMITCHELL65
Employees Worked With
Ed Gordon
May 04, 2025
The best dealer experience I've had. The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assi The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assistance. The women working acting as if they couldn't be bothered. It needs to change. That's the only down fallni see of this dealership. More
by SHMMML82333
May 04, 2025
Excellent job for both the sales person and Jim Coleman of Silver Spring. Thanks so much. of Silver Spring. Thanks so much. More
by tamunof25
April 30, 2025
Courteous, on time, and great customer service. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new. Bryan communicated every step of the way, updating me with all issues and cost. My car is 10 years old and still runs like it's new. More
by COACHJYL
Employees Worked With
Other Employees :
Bryan Rois and the both receptionist (morning and afternoon).
April 30, 2025
My experience with services was great. Thomas was wonderful and answered every question that I had! Thomas was wonderful and answered every question that I had! More
by Tiara Johnson
Employees Worked With
April 29, 2025
Mr Thomas was beyond helpful he’s a very charismatic man who is a great salesman it was a pleasure to have my first car transaction with him. Thank you Nissan and Mr Thomas!!!!!!! who is a great salesman it was a pleasure to have my first car transaction with him. Thank you Nissan and Mr Thomas!!!!!!! More
by nikogorens24
Employees Worked With
