Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Coleman Nissan of Silver Spring
Silver Spring, MD
304 Reviews
Jim Coleman Nissan of Silver Spring, now serving the Montgomery, Howard, and Prince George's County areas, customers have trusted the Jim Coleman name for all their automotive sales and service needs. Here at Jim Coleman Nissan of Silver Spring, we have put all that experience into the newest, easiest way to buy a brand-new Nissan of quality pre-owned car, van, or sport utility vehicle online. We have a huge selection to choose from and an easy-to-navigate website, featuring up-to-date specials. At Jim Coleman Nissan of Silver Spring, we take pride in the vehicles we sell and strive to provide a great customer experience. Whether you are looking for a new Nissan or used we would be happy to assist you in the car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 304 reviews
February 20, 2025
He’s the consummate Professional, he always goes above and beyond to ensure customer satisfaction. and beyond to ensure customer satisfaction. More
by GEMWDS
Verified CustomerEmployees Worked With
February 18, 2025
Good. Customer service. Wait time was not bad. I appreciate having my car cleaned at the end of service Customer service. Wait time was not bad. I appreciate having my car cleaned at the end of service More
by CLENNIEM3
Employees Worked With
February 17, 2025
Place is clean, individuals are friendly and professional. I feel welcomed and appreciated. Thank you professional. I feel welcomed and appreciated. Thank you More
by VBTINSLEY2021
Employees Worked With
February 17, 2025
I had some maintenance done on my car and it was relatively easy. I didn't even have to wait much longer. Bryan was friendly and nice. My overall experience was great and hassle free. Thank you! relatively easy. I didn't even have to wait much longer. Bryan was friendly and nice. My overall experience was great and hassle free. Thank you! More
by MANIWANGCECILIA
Employees Worked With
February 16, 2025
This was almost as painless as car buying experience I’ve ever had. The sales person Richard was polite and engaging, not overbearing and the finance team worked with me to get a decent price. Overall, I wou ever had. The sales person Richard was polite and engaging, not overbearing and the finance team worked with me to get a decent price. Overall, I would recommend this team immediately. More
by beatnikjo
Employees Worked With
February 12, 2025
I can't speak for Sales, and we've only been here once for service, but the issue we brought our vehicle in for turned out to be complex and expensive. Our Service Advisor, Bryan, seemed genuinely committ for service, but the issue we brought our vehicle in for turned out to be complex and expensive. Our Service Advisor, Bryan, seemed genuinely committed to making sure our problem was resolved satisfactorily and that we were treated fairly (I assume others he coordinated with deserve credit as well, but he was the person we interacted with). If my experience was typical for this Service Dept, I would definitely recommend them to others. Nissan N AM & Jim Coleman Nissan should know that providing service like this is the way to build customer loyalty. Our whole adventure was not fun, and it was still quite expensive, but Bryan and his colleagues did the best they could (which turned out to be quite good) to make things better. More
by Leaf owner
Employees Worked With
February 11, 2025
Great customer service provided in all areas. John M. went all the way to ensure I'm satisfied with my purchase. For the entire managerial staff. Thank you for your consistency's and concern for John M. went all the way to ensure I'm satisfied with my purchase. For the entire managerial staff. Thank you for your consistency's and concern for your customers. You all rock!!! Pastor Kay.... More
by frankidnoble
Employees Worked With
John Massaquoi
February 08, 2025
Excellent customer service, communication. Thomas cared and wanted to make sure I left okay with my vehicle. Thomas cared and wanted to make sure I left okay with my vehicle. More
by SUZETTEJT87
Employees Worked With
February 05, 2025
Word word word word word word word word word word word word word word word word word word word More
by DAVIDHOLLAND.JR
Employees Worked With
