Jim Coleman Nissan of Silver Spring

It the best when you bring your car in they take good care of you. Very nice care of you. Very nice More

The problem that I brought my car in for was not found. I agreed to pay $227(?) for diagnostics but I was not charged. I agreed to pay $227(?) for diagnostics but I was not charged. More

I came to Jim Coleman Nissan of Silver Spring 30 min driving from my home to see some of the 2025 Nissan Rogue cars that I saw the detailed ad on its website. I was greeted by the saleman Aung Myat Min driving from my home to see some of the 2025 Nissan Rogue cars that I saw the detailed ad on its website. I was greeted by the saleman Aung Myat Min and after asking what I came for, he immediately took me to the parking lot, showed 2 cars SV and SV with premium package. He has excellent technical knowledge about the cars and explained to me both car features then asked me to do a test drive. Thanks to his explanations and this test drive I was in favor of the SV with premium package. After that he turned over to a manager (sorry I forgot his name) to discuss the price including a trade-in of my Nissan 2013 Rogue. This manager was polite and respectful when we were negotiating the trade-in price. After the final price was settled, Min did the required paperwork, including valuable help to set up: 1/ my Nissan account, 2/ Geico insurance update for new car via my phone ap... He took time to show me the Nissan online ap such as owner's manual, warranty... After all paperwork done, I met with Jay Adelson to finalize finance arrangement. He carefully reviewed each page of the document and caught one mistake about the title name of the trade-in car and promptly corrected it then got my signatures for all pages. He also explained different maintenance packages. A pleasant surprise to me is the extra efforts by Min thru Jay's request to come to my home to collect a check, trade-in car title and extra key and my wife's signatures for the finance document (instead of waiting till the following week). Min also had the new car cleaned and filled with gas, and gave me the old license plates from the trade-in car to return to DMV. In summary: I may have missed to write down something but it was a very pleasant experience to deal with Jim Coleman Nissan Silver Spring. People worked hard, efficiently to finalize the deal for me to drive home with a new car. My wife and I are very happy. More

Great service, the oil change was quick and fast and I appreciate the car wash afterwards. The small things make a huge impact with-in your customers and I appreciate it very much. appreciate the car wash afterwards. The small things make a huge impact with-in your customers and I appreciate it very much. More

was fast and good. the appointment was respected and the service was done on time. the appointment was respected and the service was done on time. More

Excellent service . I liked everything. Me and my wife really happy for this car. Thank I liked everything. Me and my wife really happy for this car. Thank More

If you’re looking for a great experience,here’s the place!! Honest,clean,and friendly! place!! Honest,clean,and friendly! More

My time here was incredible. Each department took great care of me and my father. Even when I first bought my car, the process was smooth and it was simple for me (a 17 year old Each department took great care of me and my father. Even when I first bought my car, the process was smooth and it was simple for me (a 17 year old at the time) to understand what was going on. I just went back to get my car serviced and even the service department was on top of things and provided great communication! Before they let me go, they even washed my car for me! It was such a thoughtful thing to do. I don’t even mind if they are a 45 minute drive away from me, they get the job done! More

This dealership and salesman Thomas Marshall were very patient with me and they deserve a bonus patient with me and they deserve a bonus More

Excellent sales experience. Min was great at answering all my questions, had kept the car ready for test drive as soon as I arrived. He also did a video call to show me the vehi Min was great at answering all my questions, had kept the car ready for test drive as soon as I arrived. He also did a video call to show me the vehicle since I lived far away from the dealership. He was also able to provide a realistic price that I could use for negotitions More