
Jim Coleman Nissan of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Once I arrived for my appointment everything went smoothly. The service advisor even went on a ride with me when I arrived to pick up my vehicle to ensure all was well. And it was. I would definitely smoothly. The service advisor even went on a ride with me when I arrived to pick up my vehicle to ensure all was well. And it was. I would definitely recommend them. More
This is the second vehicle we have purchased at Jim Coleman Nissan from Thomas Marshall and each purchase was outstanding. He listened to our vehicle needs, particularly with price and features, and s Coleman Nissan from Thomas Marshall and each purchase was outstanding. He listened to our vehicle needs, particularly with price and features, and sold us vehicles that fit those; nothing more than we needed and for a fair price, and no pressure. Then because we wanted a specific color, another salesman working with Thomas (was that Joel?) took off immediately to another dealership to drive back the car we wanted in the color we wanted. We drove it off the lot that afternoon. I'm sorry I forgot the young gentleman's name to call him out specifically because my son and I were really impressed when we returned to get the permanent plates and he recognized us by name! and installed our plates. Outstanding! Great buying experience! More
I love coming to this dealership mainly because they treat their guests with high care! I don’t think I can find the best customer service anywhere else and that’s why this service team is the reason wh treat their guests with high care! I don’t think I can find the best customer service anywhere else and that’s why this service team is the reason why I always come back here. I rather leave my vehicle in good hands knowing I can trust the service team! Thank you guys. More
I had a wonderful experience working with Kenneth Faulkner. I had just come out of the hospital and wasn't able to walk the lot easily, so Keneth brought all of the car options right to me. He took Faulkner. I had just come out of the hospital and wasn't able to walk the lot easily, so Keneth brought all of the car options right to me. He took the time to explain the features of each one, listened closely to what was most important to me, and guided me towards the perfect choice with so much patience and kindness. He went above and beyond -- after I decided on the car, he even followed my daughter and I home in the new vehicle so I wouldn't have to worry about getting back to the dealership later when I could drive. Kenneth is energetic, thoughtful, and professional. It's clear that he truly cares about his customers. He's an amazing salesperson, and I am so grateful for the way he treated me and made the process stress-free and enjoyable. He is a fine example of the company's customer service which I encountered throughout. More
Everyone was nice and welcoming. They listened to my needs and gave me recommendations to choose a better car. They listened to my needs and gave me recommendations to choose a better car. More
Professional and very friendly . Also experience and. Knowledge about the business and the car we were interested in. They also toot the time to show and inform us about how to opera Also experience and. Knowledge about the business and the car we were interested in. They also toot the time to show and inform us about how to operate and use the computer hook ups. More
Professional, courteous staff. The showroom is clean, modern and with plenty of amenities (TV, free WiFi, free coffee and water) to keep you comfortable and feel at home. The showroom is clean, modern and with plenty of amenities (TV, free WiFi, free coffee and water) to keep you comfortable and feel at home. More