Jim Coleman Nissan of Silver Spring

I was told that the passenger-side airbag needed to be replaced, but Nissan no longer made the airbag required for my car (2004 Nissan 350Z). Also, an aftermarket part could not be warrantied. In shor replaced, but Nissan no longer made the airbag required for my car (2004 Nissan 350Z). Also, an aftermarket part could not be warrantied. In short, I have no choice but to buy a new car even though my car has less than 80,000 miles on it. Also, I was told that brake pads on my car were of poor quality and needed to be replaced. This was disturbing because my car had only been serviced at Nissan Service Centers. So, if there were poor quality pads on my car, it was put on there or at another Nissan Service Center. Very disappointing. This makes me reluctant to buy another Nissan car. More

I received great service from the salesman and staff. I was impressed with the dealership. I was impressed with the dealership. More

Very warm and personal customer service. Waiting area was pretty nice, although it was rather small. Waiting area was pretty nice, although it was rather small. More

The salesmen John and Jade were exceptionally attentive throughout the entire process. They took the time to understand my needs answered all my questions with patience and made sure I felt comfortable eve throughout the entire process. They took the time to understand my needs answered all my questions with patience and made sure I felt comfortable every step of the way . I truly appreciated how helpful they were , going above and beyond to ensure I was confident in my decision. Overall , their outstanding support made me my purchase not only easy , but genuine enjoyable . THANKS JOHN AND JADE . Happy Thanksgiving Day . More

He was polite and helpful. Nothing much else to say. to fill in 15 words. Nothing much else to say. to fill in 15 words. More

Great and efficient service. Pleasant to speak with and get information from. Appreciate the care. Pleasant to speak with and get information from. Appreciate the care. More

Quick service! !!! Had everything ready and all of the paperwork in order and the car was mine in less than an hour!!! Should always be this simple!! !!! Had everything ready and all of the paperwork in order and the car was mine in less than an hour!!! Should always be this simple!! More

The dealership has been great with regard to the sale of my vehicle. The service procedure was fine, but I originally tried to schedule it about a month ago and was told to wait until the truck had over 5, my vehicle. The service procedure was fine, but I originally tried to schedule it about a month ago and was told to wait until the truck had over 5,000 miles on it. That was fine, but about a week before my appointment, it t started to hesitate when initially moving or turning. This was very upsetting because I’ve only had the vehicle for five months. Fortunately, the service seemed to take care of the problem. More

Thomas and the team were very helpful, low pressure, and went above and beyond throughout the process to ensure we were satisfied with the vehicle and service. I will certainly recommend your dealership to went above and beyond throughout the process to ensure we were satisfied with the vehicle and service. I will certainly recommend your dealership to anyone interested in purchasing a vehicle. More

Malik snd Jay were absolutely amazing! They went above and beyond helping me with my trade and getting everything squared away. The finance manager and the rest of the team were super frie They went above and beyond helping me with my trade and getting everything squared away. The finance manager and the rest of the team were super friendly, helpful, and really made the whole process smooth. I’m so grateful for everyone there — they seriously took care of me and made it happen. Hands down the best dealership experience I’ve ever had! 🙌 More