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Nissan Ellicott City - Service Center

Ellicott City, MD

4.3
6 Reviews

6 Reviews of Nissan Ellicott City - Service Center

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November 04, 2023

SEAN is great at what he does at Nissan Service Center and customer service. Worked with Sean and Ray and they were courteous, polite, answered all my questions thoroughly and timely. Ms. Terry the cashie More

by D_WOOD_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Terry, Renard Bowser, RAY KARPAL, Melvin Barahona, Clarence Jackson, Sonja Thornton, Christin Hall, Mohamed Zakkir
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Nov 06, 2023 -

Jim Coleman Nissan of Ellicott City responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 15, 2023

Mr.DCooper was phenomenal. My bill was over $6000 which a lot for me. I am a senior. He was patient, explained everything and help me to understand what was needed for the repair of my car. I will always ask More

by MTANDERSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deandre Cooper
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July 11, 2023

They were very courteous and the prices for the job performed were fair. I will definitely bring using them in the future. More

by CHAZZ718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William James
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July 11, 2023

This place tried to charge me $850 to replace rear pads, turn rotors, and replace brake fluid on a 2022 Pathfinder. Obviously, they thought that I was naive. I took my business to Security Nissan and the More

by CHAZZ718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avis Hall
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July 07, 2023

They are the best. Ray and Sean do a great job. The technicians are awesome. Ray is the best service manager in the business 10 stars. More

by stevenom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Tucker, DeAndre Cooper, Paul, RAY KARPAL
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June 26, 2020

The customer service is why I continue to return to this dealership and I never have to worry that my vehicle isn't properly serviced. More

by STPHNIBLK
Recommend Dealer
Yes
Employees Worked With
I don't recall his name
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Jun 26, 2020 -

Jim Coleman Nissan of Ellicott City responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!