Jim Coleman Nissan
Bethesda, MD
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By far, this was the most positive experience I’ve had when shopping for a car. The first person to great me (Noah) put me at ease and welcomed me. The working with Oba, the salesman, I was excited about when shopping for a car. The first person to great me (Noah) put me at ease and welcomed me. The working with Oba, the salesman, I was excited about the possibilities of what I could get with a new car. He was not pushy, treated me super respectfully, and answer many many questions with patience and skill. Finally, Danielle was so friendly and made a stressful situation (talking about finances) flow and feel very easy. I would strongly recommend this dealership to anyone considering a new vehicle not only for a great car but a lasting relationship. More
I typically hate the car buying experience and dread anytime I have to purchase a new car. I'd have to say that Jim Coleman and my salesman Oba James changes my views. I made an online inquiry and was anytime I have to purchase a new car. I'd have to say that Jim Coleman and my salesman Oba James changes my views. I made an online inquiry and was contacted by Oba when they opened to schedule an appointment to test drive. I arrived at 3pm, test drove the car and was out the door in my new car by 5:30pm. I'd have to say that the process was much shorter than my previous experiences and I would definitely recommend Oba and Jim Coleman to anyone in the market for a new car. More
Very professional and helpful. Very pleasant staff. No hassle. No problem. No complaints. Time managed well. Job well done. Thank you for your time Phillip. hassle. No problem. No complaints. Time managed well. Job well done. Thank you for your time Phillip. More
The entire sales team was absolutely amazing to work with. Definitely exceeded all of my expectations. Mr. Oba James and the management team were so helpful and got me everything I needed. with. Definitely exceeded all of my expectations. Mr. Oba James and the management team were so helpful and got me everything I needed. More
It was great working with them today. I appreciate all of their hard work. Phil came in on his day off to meet me and got me approve. Thank you guys! their hard work. Phil came in on his day off to meet me and got me approve. Thank you guys! More
Top ranked service from beginning to the end and everything in between. I believe in giving personal recognition so here I go! The professional-friendly manner by Johana Castellanos, Jim Coleman everything in between. I believe in giving personal recognition so here I go! The professional-friendly manner by Johana Castellanos, Jim Coleman BDG agent, was my first contact. First impressions set the stage. Next, and the main person was Sales Consultant, Noah Traore, who made me feel comfortable from the start with our conversations, test drive, to his assistance with getting me an agreed fair price. This was important being a female who experienced negative car buying experiences in the past. Dion Calloway, Finance Manager, was direct but also respectful and helpful as he explained the various warranty packages available if I chose - no “pressure” sales. He addressed my questions during the payment process. The customer service did not stop there. After receiving my keys to my car and the 21 -30 days waiting period to receive my permanent tags, Noah was always accessible when I asked my “How do I…?” questions about my new/used RAV4 car. Having only driven a 2000 Camry for over 15 years it was nice for him to assist me without being condescending. To wrap up my “Dream Team” was Yany, who on Christmas Eve and probably the only person working that day, contacted me to let me know that my official tags were in. Thanks for a memorable car buying experience. More
Excellent customer service and friendly staff. April Goodman was wonderful. She was honest, responsive, informative, and professional. Kirk Saraydaroglu provided supreme customer service. I would highl Goodman was wonderful. She was honest, responsive, informative, and professional. Kirk Saraydaroglu provided supreme customer service. I would highly recommend them if you want your car experie More
Excellent customer service and friendly staff with no pressure sale or financing if you come in with a pre-approval from your credit union. I went in on a Monday and by Tuesday I was driving away with a pressure sale or financing if you come in with a pre-approval from your credit union. I went in on a Monday and by Tuesday I was driving away with a new vehicle. More
Nissan Staff, Mr. Morris, Ms. Livingston and Mr. Calloway provided supreme customer service. I would highly recommend them if you want your car experience to be memorable! An grade A! provided supreme customer service. I would highly recommend them if you want your car experience to be memorable! An grade A! More