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Jim Coleman Honda - Service Center

Clarksville, MD

4.7
516 Reviews

516 Reviews of Jim Coleman Honda - Service Center

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November 30, 2022

Very prompt service. Also informed me of what types of services I will need in the future, instead of trying to have me do them right then. More

by MegNash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Artis
November 20, 2022

I have been taking my Honda to Jim Coleman Honda since moving to Clarksville in 2020. James Artis is great and takes care of our Odyssey promptly when there is a problem. More

by strw76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Artis
Feb 03, 2023 -

Jim Coleman Honda responded

Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2022

I was told that I should wait for my service. Yet I waited 2 hours. I could have gotten a lot done during that two hours I will never wait again. More

by cbruzga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Jim Coleman Honda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jim Coleman Honda

October 26, 2022

I bought my new Honda Accord from Jim Coleman Honda in 2013, and for the last 9 yrs.I have had this dealership do all the scheduled service I have needed on my car. My “go to guy” for service scheduling More

by Deebz
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

My appointment was made quickly and at my convenience. Tim, the Service Advisor, was extremely attentive, knowledgeable and available for my calls. More

by Happycustomer
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2022

Professional and friendly. I was informed of the wait time and it went so fast. More

by sayika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The only Spanish guy in service. I am sorry I do not recall the name.
September 28, 2022

The service center is always great. Purvis Burke is a consummate professional and always takes care of me and my family!!! More

by Consistent Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Everyone who interacted with us was extremely professional. Purvis explained all the repairs so that it was understandable. More

by Pt210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2022

It took longer to get the proper parts (not Coleman’s fault), the work was done far sooner than expected. Also, my trunk lid is working better than before the tension bar broke. It feels brand new. Excel More

by vitali.ariel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
September 17, 2022

I’m very happy with my service and there kindness Thank you again I will return the next time More

by senampierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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