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Jim Coleman Honda - Service Center

Clarksville, MD

4.7
516 Reviews

516 Reviews of Jim Coleman Honda - Service Center

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November 01, 2015

Outstanding and quick I indicated my concern to the service advisor, he listened, and did not come back with scads of other problems with the car as had been my experience. More

by hootie2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 04, 2015 -

Jim Coleman Honda responded

Thank you so much for your wonderful review! Our service technicians strive to create a knowledgeable, no-pressure atmosphere for our guests to feel comfortable bringing their vehicles and our diagnosis will always be straightforward with no unnecessary extras or hidden issues. We're delighted you had a pleasant experience at Jim Coleman Honda and hope you will think of us for your automotive needs in the future. Take care and drive safe!

October 26, 2015

Professional Service Mr. Murray is an excellent rep. Tim Murray calls and sends text updates during service visits. He thoroughly explains what needs done and why. Highly More

by martykapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Jim Coleman Honda responded

At Jim Coleman Honda, we like to make sure our customers are always aware of what's being done during service visits. Calls and texts are the least we can do to keep you up-to-date on work that needs to be done and why. Thanks for taking the time to share your experience!

October 22, 2015

Friendly & Easy Nice staff very accommodating, service person explained everything but also listened to what I had to say in regards to my car answering all questions More

by Steveg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us with such positive feedback! Our service department is an amazing crew of knowledgeable and attentive staff and we're delighted to hear they provided you with such personable service during your visit! Don't be a stranger, we would love to assist you with any future car maintenance you may require here at Jim Coleman Honda. Have a wonderful day!

October 21, 2015

Convenience with a Smile When I arrived at the dealerships service department I was greeted with a warm welcome and a wealth of knowledge about me vehicle. I received fast and More

by miltondarby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Thank you so much for the wonderful review! The staff in our service department are an amazing crew and definitely know their stuff when it comes to automotive repair and upkeep! We're delighted to hear they provided you with a warm greeting and shared their expertise with you during your visit! If your ever require assistance with your vehicle in the future, please don't hesitate to stop by Jim Coleman Honda! We would love to see you again! Have a great day!

October 07, 2015

Great and friendly service Terrific service in a friendly atmosphere - as always. Appointment was easy to make and the service was efficient and got the job done in a timely ma More

by HondaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for your wonderful feedback! At Jim Coleman Honda we want to create a positive and memorable experience for each one of our guests and we are delighted to hear our service team is doing such a great job!

October 05, 2015

Great service Been working with Cliff Webb for over 13 years. Always on top of things and car is ready when promised. Very helpful and keeps our cars in great shape More

by hondagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Thanks for that great review! We're happy to her that Cliff is always there for you, and continues to impress our loyal clients. Our staff at Jim Coleman Honda look forward to hearing from you again - take care!

October 01, 2015

I do not understand this question. Jacky always handles my car concerns with professionalism and a smile. She explains everything to me and I do not feel that she is upsetting me. More

by Antoinette Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacky
Oct 22, 2015 -

Jim Coleman Honda responded

Thank you for giving us that great review - we'll be sure to pass the kind word to her! We hope to hear from you again, have a wonderful day.

October 01, 2015

Service Quick, friendly service. It turned out they didn't have one part so they did what they could and I was in and out in 10 min when the other part came i More

by Stacie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 26, 2015 -

Jim Coleman Honda responded

Thanks for the review. We apologize for not having the part in when you first came in, but we're glad that you still enjoyed your service. We were more than happy to help you quickly once the part came in.

September 08, 2015

Great service department Technician was professional and very thorough. The service department not only replaced my front air bags for a recall but gave the car an inspection More

by Civicminded
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2015 -

Jim Coleman Honda responded

Thank you for giving us a five star review! At Jim Coleman Honda, we dedicate ourselves to our customers, which includes their safety. We feel that all customers should know everything about their vehicle, and what to expect - no tricks! We hope to hear from you again the next time you need us!

August 31, 2015

Service Cliff was great - kept me inform all day long and called me when the Ridgeline was ready Car were serviced on time and ready for same day delviery More

by gups2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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