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Jim Coleman Honda - Service Center

Clarksville, MD

4.7
516 Reviews

516 Reviews of Jim Coleman Honda - Service Center

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December 23, 2015

Suspension Inspection and 100,000 mile service Jim Coleman Honda Service Department is truly the only dealer that I trust servicing my Honda Accord. They do the best work. Never have to bring it More

by Meli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2015 -

Jim Coleman Honda responded

Thank you for trusting our experienced service department with your Accord and for taking the time to provide others with the benefit of honest feedback! We appreciate your loyalty and personal recommendation to others and we are beyond pleased to hear your satisfaction. All of us at Jim Coleman Honda look forward to your next service appointment and wish you a safe and happy New year!

December 22, 2015

ms kim's tire Honda in Clarksville is the greatest. I was recently in the hospital. I was sent home under doctors care for 3 months. I got a flat tire. Because of m More

by ms kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John P from NY
Dec 31, 2015 -

Jim Coleman Honda responded

Thank you kindly for your glowing review! We're overjoyed to hear how well accommodated both you and your husband were in the service department. We always try our best to make sure work is completely promptly and to the greatest standards of safety for our guests. We hope you are doing well and if you require further assistance, please don't hesitate to call us up. From all of us here at Jim Coleman Honda, Happy Holidays!

December 20, 2015

Service Was glad to be worked in on a Sat so I would not have to miss work. I like that in addition to scheduled maintenance the major systems are also check More

by Rose LeRoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Jim Coleman Honda responded

Hi Rose! We're glad to hear we could accommodate you conveniently to ensure you did not have to miss a day of work to have your vehicle serviced at our dealership. Here at Jim Coleman Honda we place the satisfaction and safety of our customers at the highest priority and ensure all systems and parts are functioning to their highest potential before completing our work. We hope to see you again for your next service appointment and wish you a pleasant holiday this season!

December 19, 2015

Odyssey Repair I was very pleased with the service I received on my 2011 Odyssey. Purvis was very polite and informative and did a great job of explaining the repair More

by Odysseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Jim Coleman Honda responded

Thank you for trusting us with the care of your 2011 Odyssey and for taking the time to leave us such a wonderful review! We know how indispensable a reliable vehicle is for the hustle and bustle of life these days so we will never leave a client without a vehicle if the maintenance cannot be completed in a timely manner. We're happy to hear Purvis took such great care in describing the repairs for your van and our service team completed them to your satisfaction. Should you require further assistance with your van in the future, please don't hesitate to come see us!

December 17, 2015

Awesome Service Every Time The service at Jim Coleman is always impeccable. They're definitely looking out for the customer and they do their best to solve problems with vehicle More

by rshotola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Artis
Dec 17, 2015 -

Jim Coleman Honda responded

Thank you for taking the time to leave us your positive feedback! It brings us great joy to hear you have such confidence in our staff here at Jim Coleman Honda and your are provided with complete knowledge for your concerns and inquiries. We always want to ensure our patrons receive exceptional service without unnecessary service charges and will always provide as many options to remedy an issue as we can. Thank you for your trust and kind commendation and we hope you will come see us again should you require any assistance with your vehicle in the future.

December 13, 2015

Thank you I always get great service here. However, today was above and beyond, and I am so grateful and appreciative. Going the extra mile was defined today. More

by Wynner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2015 -

Jim Coleman Honda responded

Wow, comments like yours are truly the reason all of us here love what we do! We're so grateful you chose Jim Coleman Honda for your servicing needs and left so satisfied! You can count on us to assist with any of your automotive needs in the future and we hope to see you again soon! Take care!

November 25, 2015

Professional, accommodating, timely -- thus far, in the 5 years I've lived in Columbia regardless of the service needed, my experience has been a good one. More

by reviewerlk!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Artis
Nov 30, 2015 -

Jim Coleman Honda responded

Thank you so much for the amazing five star review! We are beyond pleased by the level of efficient and helpful service you have consistently received bringing your vehicle in for maintenance. 5 years of exceptional service is quite the commendation and all of us at Jim Coleman Honda greatly appreciate your kind words! Please don't hesitate to visit should you require automotive assistance in the future, we would be thrilled to see you back! Have a great day!

November 20, 2015

Awesome Service I recently took my car in for its first service (A1). During the visit, they found that I had a nail in one of my tires. They fixed the tire, and p More

by cpt409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 24, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for the absolutely beaming review of our wonderful service department! We're beyond thrilled Tim and crew provided you with knowledgeable and efficient service and completed your appointment swiftly. Our technicians have a very keen eye and because a vehicles safety strongly depends on the condition of the tires, we endeavor to check them very carefully. Thank you for trusting Jim Coleman Honda, we will be happy to see you back for your next service appointment or should you ever require further automotive assistance in the future. Have a great day!

November 03, 2015

Airbag Replacement Everyone was friendly and the service department is efficient. I was notified when the vehicle was ready. The length of service was as predicted whe More

by honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Jim Coleman Honda responded

Thank you so much for the amazing five star feedback! We're absolutely thrilled your experience with our service department was exceptional and you enjoyed prompt, dynamic service! Our techs strive to respect our guests schedules by providing the most accurate completion times possible and the curbside service is Jim Coleman's way of saying, thank you for choosing us to care for your vehicle! Please don't hesitate to think of us if you ever require maintenance in the future, we would love to have you back! Have a great day!

November 03, 2015

Schedule A Maintenance I arrived early and Cliff s said it was not a problem. He explained the service and the approximate amount because of the Presidents Club discount. More

by Busy7930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us such a wonderful five star review! We at Jim Coleman Honda are quite proud of our service technicians knowledge and ability to estimate accurate service times for our guests. We're thrilled to hear they were able to complete your vehicles reparations earlier than anticipated and ensured the convenience of your visit by inviting you straight into the service bay. Please don't hesitate to come back and see us for any automotive maintenance you might require in the future. We would love to see you again!

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