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Jim Coleman Honda - Service Center

Clarksville, MD

4.7
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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October 29, 2016

Always great service Every time I go to this dealer they treat me kindly. They remember who I am and are always honest with me on what needs done, what could be done or sk More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Jim Coleman Honda responded

Thank you so much for this glowing review, Dee! We certainly think of our clients as family, and our family's safety is our number one concern. Thank you for placing your trust in our team and we will continue to do our part in providing you with trustworthy results. Thanks again and take care.

October 28, 2016

Best service team in town thank you Purvis I have a 2014 Honda Ridgeline in which the headliner was coming loose. I appreciated the concern to Purvis in the service department who then interned More

by Brody1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cohan, Steve Seely, Lonnie Mazza
Oct 31, 2016 -

Jim Coleman Honda responded

Hello and thank you for taking the time to leave us this great review. We are more than happy to provide all of our clients with top-notch service as our client's safety is our #1 concern. We certainly hope you think of us again the next time you need a professional touch. Have a great day.

October 22, 2016

Owner Service people was gracious conscientious and service department was effcient. They were also very intelligent with the work they do. They were also s More

by Sam7875
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2016 -

Jim Coleman Honda responded

It's great to hear from you, Sam. Our highly knowledgeable Service Department is always happy to answer any of your questions and will treat you with the utmost respect that you deserve. Your gratitude will expressed towards everyone who assisted you. Jim Coleman Honda appreciates your support. Thank you.

October 19, 2016

oil change I went to for the first time oil change since I bought the new car with the dealer. Tim is my service person. I am completely happy with the servic More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the shuttle driver on 10/14/2016 8:00 a.m.
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks for your review, Susan. Our Service Department strives to go above and beyond customer expectation, at every maintenance visit. You won't regret your decision to chose the Jim Coleman Honda Service Department! We are eager for your next visit.

October 15, 2016

Superb From the moment I made the appointment...discussing my issues with Aaron...being driven home and back by Frank, (who took me home first because my hus More

by Lisa McKillop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron - service and Frank- driver
Oct 27, 2016 -

Jim Coleman Honda responded

Thanks so much for the great review, Lisa, we're thrilled to hear that you had a good experience and that you love your new Honda! At Jim Coleman Honda we strive to provide the best possible customer service, to each and every one of our customers. We appreciate your business. Take care.

October 15, 2016

Prompt service at a fair price. The service was done on time at the promised price. The personnel were helpful and friendly. I bought my car from this dealer 3-years ago and have fou More

by pirving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Artis
Oct 27, 2016 -

Jim Coleman Honda responded

Being consistently excellent is what we do best at Jim Coleman Honda! We always aim to provide the highest quality service and experience. We also boast a level of respect you won't find anywhere else. Please come back to us in the future for any of your vehicle needs; we'll be thrilled to see you again!

October 12, 2016

Always professional Purvis was my service advisor this trip and he was very helpful and informative. I appreciated getting my car checked over and the advice I received More

by janicebga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have worked with Jackie, Cliff, and Karen previously and all are super
Oct 14, 2016 -

Jim Coleman Honda responded

Thanks for sharing your experience with us. Purvis is always helpful and informative, making sure you get the best service possible when you visit Jim Coleman Honda. We're glad to hear that you were satisfied with the service we provided. If you need anything else, don't hesitate to give us a call!

October 08, 2016

Oil and Filter Change Got my oil and oil filter change because I needed to and Purvis was very friendly and helpful. He told me what was being don and if anything else came More

by rtsang8321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2016 -

Jim Coleman Honda responded

We really appreciate you sharing your experience at Jim Coleman Honda with us. We owe a special thanks to Purvis for providing outstanding service by the sound of it as well. We're always happy to help and wish you all the best!

October 05, 2016

Acura Service and accurate price Top notch serve for my Acura. Tim Murray and his crew are truly the best Honda has to offer. Would bring it again for them to take care of and keep ma More

by 3coolbeanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Seely, Lonnie Mazza
Oct 06, 2016 -

Jim Coleman Honda responded

Thanks for the great review! We're pretty proud of Tim and the rest of the team here at Jim Coleman Honda. Maintaining your vehicle and providing top-notch service is the watchword here, and we're glad you has such a great experience. Come again soon!

October 04, 2016

Service Jackie was great, very helpful. disappointed that there were greasey hand prints on our back seats. Seems like there may be an oversight on detail More

by Lesleyg38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 06, 2016 -

Jim Coleman Honda responded

Thanks for taking the time to leave us a review. While it's great to hear that Jackie was great and very helpful, we do want to apologize for any hand prints on your back seats. We always do what we can to make sure everything is perfect for our customers, and clearly there was an oversight in this area. We hope that your experience was still a great one. Thanks again!

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