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Jim Coleman Honda - Service Center

Clarksville, MD

4.7
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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February 24, 2017

Thanks to Mr. Wu things went very well. I was very pleased with the service provided to me by Mr. Wu and his help in explaining the service I needed and keeping me informed. More

by 1sthondatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Mar 28, 2017 -

Jim Coleman Honda responded

We will absolutely pass the compliment onto Sam! He is an invaluable asset here at Jim Coleman! Drive Safe!

February 24, 2017

Great Customer Service My service was great, they got me in and out. I wanted to say I have always received a friendly greeting from Purvis and Cliff in the Service departm More

by tttt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Wu
Mar 28, 2017 -

Jim Coleman Honda responded

We want all of our clients to feel like family at Jim Coleman. We are so happy that this is exactly how Sam, Purvis and Cliff made you feel! We will pass this compliment on to them, and we can't wait to help you with your next car need!

February 23, 2017

Oil change Jim Coleman Honda has an excellent service team. They are always friendly and I get appointments easily. Very reasonable wait time for services perfor More

by Amyswartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2017 -

Jim Coleman Honda responded

Awesome Amy! Thank you so much for taking time out of your day to leave us a review. We pride ourselves on always providing excellent service and getting clients in and out as quickly as possible. Drive Safe!

February 23, 2017

Periodic Maintenance The initial visit was for an oil change and tire rotation, however, two other items were identified that needed attention. These additional items we More

by Busy7930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Tabonsky
Mar 28, 2017 -

Jim Coleman Honda responded

Our service team always wants to make sure that you are driving around in the safest vehicle possible! We care about our clients here at Jim Coleman, and we are so happy to have you driving safe!

February 22, 2017

Simplistic service for basic needs The dealership itself doesn't offer much to the customer- ONLY its presidents club members. Other dealerships will offer free services in the first ye More

by Wmk123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2017 -

Jim Coleman Honda responded

We are so happy you had such a wonderful experience with Cliff. We will absolutely forward the compliment to him! Drive Safe!

February 19, 2017

Only choice For service in our Hondas for the past 13 years! Cliff Webb is awesome--I only deal with him. We can depend on him for frank and honest recommendatio More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Honesty is the only policy at Jim Coleman! Thanks for the stellar review, Connie! Drive safe.

February 18, 2017

Very good service Purchasing a certified use car Great experience From the salesman Sam to the financing the processing was very friendly and speedy. I would recomm More

by HermanB. Gaines, SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor, Dawn Burger, James Artis
Mar 24, 2017 -

Jim Coleman Honda responded

Thank you so much Herman! Definitely suggest us to your friends and family, you are a part of ours! Drive safe!

February 18, 2017

Oil change and brakes A different dealer suggested I needed new front brakes and would have to replace the rotors also. Jim coleman said the rotors just had to be resurfac More

by Brian McSweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks for your awesome review, Brian! We at Jim Coleman pride ourselves on being honest, hard working, and providing the best customer service in the industry. We can't wait to take care of whatever your next car care need may be! Drive Safe!

February 16, 2017

Service I am always treated as if I'm the only person at the service department when I take my car in for service. Purvis Burke is always very professional a More

by Breezybeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thanks for such an amazing review, Breezy! We will 100% pass on the wonderful compliment to Purvis. Drive Safe!

February 15, 2017

Family member Cliff answered all my questions prior to having my service. Explained what they would be doing, approximately how long it would take, how much it wou More

by Janet123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Jim Coleman Honda responded

Thank you so much for taking time out of your day to compliment Cliffs outstanding customer service! We at Jim Coleman pride ourselves on that. We can't wait to see you for whatever your next car care need may be, Drive Safe!

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