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Jim Coleman Honda - Service Center

Clarksville, MD

4.7
518 Reviews

518 Reviews of Jim Coleman Honda - Service Center

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March 23, 2017

Great Service from Purvis Burke Purvis is a tremendous asset to Jim Coleman Honda. I left the dealership service department a few years ago but then needed to come back for a recall More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Jim Coleman Honda responded

Thank you for the 4 1/2 Star Review, Cindy! We are very happy to hear that Purvis was there for your every need and we hope that you continue using us in the future.

March 23, 2017

Excellent, speedy service! I recently took my 2010 Civic to Jim Coleman for a 4-wheel alignment. When I made the appointment, I was told it was a 90-minute procedure. I was appr More

by MomZoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Apr 05, 2017 -

Jim Coleman Honda responded

Thank you very much for the 5 star review! We are so happy to hear that your services went smoothly and you had exceptional customer service. We hope you continue to us in the future.

March 21, 2017

Excellent service We received excellent customer service from Cliff Webb in the service department and Ravi Gowda in sales. Both worked hard to ensure we got the best More

by The Vals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Gowda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2017 -

Jim Coleman Honda responded

Thank you for the 5 Star review!! We appreciate your business and are so happy to hear that Cliff and Ravi took great care of you! We hope you continue using us for your future car buying needs.

March 19, 2017

Recall to replace the air bag inflator. Had a recall on my 2009 Honda for the replacement of the air bag Inflator. Every one at the dealer ship was efficient and very personable. In and ou More

by Carol Bauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Mar 29, 2017 -

Jim Coleman Honda responded

We are so happy you had an excellent experience, Carol! Drive Safe!

March 13, 2017

Tire puncture Excellent customer service from the service representative Sam wu. who indeed provided excellent service information every step of the way at the ti More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Jim Coleman Honda responded

Sam is one of our best employees at Jim Coleman, always giving all of our guests excellent customer service! Thank you for taking the time out to leave a review, drive safe!

March 10, 2017

Friendly, competent staff and excellent service. I've purchased several cars from Jim Coleman Honda. Their service quality is excellent and the service advisors keep you informed about progress as t More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2017 -

Jim Coleman Honda responded

We're so happy that you got the whole Jim Coleman experience, Steve! Friendly, quick, and competent service is exactly what we strive to give each guest. Drive Safe!

March 02, 2017

I appreciated the courtesy with which I am treated. My experience with Jim Coleman Honda has always been positive. The service is completed in a timely manner, everything done is explained and no work i More

by MJELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Worthingtom managed my service visit on March 1. He was professional and courteous in every way and answered all my questions to my satisfaction.
Mar 28, 2017 -

Jim Coleman Honda responded

Thanks so much MJELT for leaving such an awesome review! We always try to make our guests experience as quick and painless as possible! We can't wait to see you again soon, Drive Safe!

March 02, 2017

Service A 123- service mgr- Clifton Webb I really appreciate the excellent service of Cliff Webb and of course his team of mechanics. He is professional, courteous and friendly. We live clos More

by tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : auto mechanic (Did not get his name)
Mar 08, 2017 -

Jim Coleman Honda responded

Tess, Thank you so much for your 5 star review! We will pass your compliments on to Cliff; Excellent service is the key we use to drive our business here at Jim Coleman Honda. We appreciate your loyalty and can't wait to help you with your next Honda needs. Drive Safe!

March 01, 2017

Exceptional Cliff Webb is extremely customer oriented and always takes great care of ensuring my service is timely complete and within budget. He is very knowledg More

by Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2017 -

Jim Coleman Honda responded

Thank you very much for the 5 star rating! Jim Coleman Honda always strives to deliver the best possible customer service. We're happy to hear that Cliff went above and beyond to make you feel comfortable and satisfied with your service. Drive safe!

March 01, 2017

Excellent care Service was done in a timely manner and the staff was very polite and friendly. Received a phone call when service was done and ready for pick up. More

by Jns1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Seely
Mar 08, 2017 -

Jim Coleman Honda responded

Here at Jim Coleman Honda we pride ourselves on our prompt and efficient sales and service team. Thank you so much for taking time out to give Steve, and us, a 5 star rating. We can't wait to help you with any other Honda needs you may have. Drive Safe!

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