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Jim Coleman Honda - Service Center

Clarksville, MD

4.7
515 Reviews

515 Reviews of Jim Coleman Honda - Service Center

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September 30, 2023

Efficient, prompt service with clear explanations of all the work that needs to be done. More

by Nithya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Service department is good. Use the night drop-off or get in line before they open. More

by biggsjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

I was pleased with service. Cliff Webb is one of the best Service Advisors. I will refer a friend. More

by klhjeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

The service department seems honest and they are always helpful. Very nice and easy to work with. More

by Don’t have a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Purvis Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lara Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

My sales rap is the greatest he always get me under at the time I ask and always give me an update and pric on future work coming up More

by ladyangiesizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lara Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

From my phone call to confirm if I could walk in to my actual time in shop, the service I receive from Timothy (front desk) was great. David was helpful. I didn’t end up waiting too long and all my concer More

by Ajohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Service was excellent. Jose was very attentive to my questions and was quite patient. The answers were clear and understandable. More

by peter1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lara Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

They are excellent at customer service, and make every step of the process easy to navigate! More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver! I am sorry I don’t remember his name. He was amazing!
August 02, 2023

Excellent service in a timely manner. Nice waiting area. Mr Brown was very communicative and courteous. More

by lamb.rancher.0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Can’t recommend Tim, service manager; which extremely discriminatory boozed and only helps young dark beauties; while ignoring phone calls from anyone else. poor job. I spoken with Cliff, who works 23 ye More

by NNdixon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Proscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kral
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew—-really poor bios perfomance, Michael Young
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